- Partners closely with President & Executive Director to oversee daily operations of Human Resources - Acts as a key liaison in managing the operations and development of the organization and is a key liaison in managing partner-employer relations while promoting Diversity, Equity, and Inclusion.- Develops and monitors overall HR strategies, systems, planning, and procedures across the organization.- Facilitates and manages coaching for job seekers that include resume revisions, interview skills training, and professional branding- Develops and implements HR strategies and initiatives aligned with overall business strategy- Supports current and future business needs through the development, engagement, motivation and preservation of job seekers, employer partners, prospective partners, staff, and interested applicants.- Manages and tracks statistical data and presents data to key stakeholders- Participates in strategic planning- Builds and effectively manages interpersonal relationships at all levels of the organization- Nurtures a positive work environment

• Support the President and Program Manager’s areas of responsibility• Work in collaboration and partnership with the other members of the LEAD team• Support LEAD’s commitment to workplace diversity by helping to connect highly qualified professional job seekers with LEAD partner employers • Coordinate monthly orientation sessions and monthly interview events on behalf of North Texas LEAD• Provide job search assistance and to job seekers in the form of coaching, resume revisions, and interviewing skills training• Establish and retain positive working relationships with current LEAD employer partners, prospective partners, job seekers, and other stakeholder groups• Coordinate North Texas LEAD’s monthly candidate interview process • Collaborate with NTL team in the coordination of quarterly networking events and stakeholder meetings. • Facilitate appropriate communication, support and guidance to LEAD partners and LEAD candidates. Post employer jobs, manage LEAD applicant tracking system • Support partner employer staffing needs by sourcing qualified candidates to fill open jobs• Manage candidate records in North Texas LEAD Applicant Tracking System• Post to LEAD social media platforms • Post LEAD marketing items/visuals and partner positions to social media• Provide content for quarterly updates of North Texas LEAD’s website• Update statistical hiring reports and distribute to stakeholders on a quarterly basis• Market LEAD services to the North Texas community (including potential candidates, prospective partner employers and the general public) by attending various local business networking events

- Managed on-boarding and employee orientation for new hires and contractors- Created and presented offer letters, ensued employees and contractors received fair compensation while adhering to budget- Collaborated in the development and administration of company training programs, employee performance reviews, and client reviews- Administered employee performance reviews- Managed and coordinated staffing, off-boarding, and performance management- Managed and facilitated employee engagement initiatives- Developed itinerary for quarterly team meetings, served as moderator for quarterly team meetings- Implemented company newsletter / created and managed content- Manage talent acquisition process and collaborated with company founder, HR consultant, and clients to recruit for open positions

- Generated consultant contracts and new hire orientation packages- Initiated welcome phone call and presentation of offer and sign-up packages to new consultants- Developed training and trained consultants on all client policies and procedures- Increased consultant retention - Served as point of contact for clients and consultants - Developed and maintained relationships with client managers and consultants- Discussed, developed plan of action, and resolved work performance issues with clients and consultants- Assisted Business Development Managers with negotiations involving bill rate and pay rate increases- Managed and facilitated consultant performance reviews

Staffing Manager Associate (2015 – 2016)- Developed and maintained client/employee relationships- Expanded business opportunities, attended client meetings, skill marketed candidates and up-sell to different managers/departments- Managed pay/bill rates to maximize gross margin opportunities- Kept detailed documentation in all records, and had high degree of accuracy with all data. (Billing, compliance, contract data, etc.)- Trained new recruiters- Assigned assessments to candidatesRecruiter (2014 – 2015)- Successfully recruited all levels of medical positions- Successfully fulfilled work assignments in a timely manner – meeting time to fill metrics- Assisted Staffing Managers as needed

- Evaluated diversity of hires by reviewing candidate pools- Developed and maintained key relationships with clients and candidates- Interviewed and counseled applicants for most appropriate career options to match skills- Facilitated background checks, scheduled drug testing, and mask-fit requirements for healthcare professionals- Maintained professional follow-up and quality assurance consistent with regulatory compliance

The Griffin Group – Detroit, MI (January 2012 - April 2013) - Created and posted job descriptions on selected job boards- Administered reference checks - Provided assistance to company President and CEO as neededAEGIS Group Partners – Novi, MI (September 2011 - April 2012) - Screened and selected executive level candidates for first round interviews; conducted candidate interviews, prepared candidate summaries for clients, processed candidate reference checks- Articulated and summarized candidate assessments through presentations- Managed multiple client relationships

Children’s Hospital – Detroit, MI (May 2011 - July 2011)Credentials Specialist – Temporary Position - Processed credential requests for both temporary practitioners and visiting physicians- Prepared for Medical Staff Operating Committee meetings€- Participated in Joint Commission surveysDMC Corporate (May 2010 - February 2011)Credentials Specialist - Processed applications for appointments/re-appointments for practitioners- Ensured timely completion of applications by communicating with practitioners- Participated in professional development programs- Participated in the development and implementation of process improvementsSinai Grace Pain Management Center – Farmington Hills, MI (March 2007 - March 2010)Office Coordinator II- Conducted Service Excellence Training sessions for Sinai-Grace Hospital Employees- Submitted office reviews and suggested marketing strategies to increase patient volume- Facilitated performance improvement meetings for Ambulatory Services Department- Nominated and selected for the role of Service Excellence Ambassador II/President’s Choice Award Recipient