Sonya Hong Spowage Email & Phone Number

Palo Alto, California, US

Ottawa, ON, CA

• Help design and launch new features for Shopify's fulfillment ecosystem
• Create user flows that guide users through tasks
• Identify what steps and information are required to complete tasks and determine how to best display and organize information so that tools feel simple to understand and operate.
• Create consistent and unified terminology across fulfillment tooling ecosystem.
• Helped develop a design language system

San Francisco, CA, US

• Tasks:
• Write, edit, test, and QA content for product launches.
• Work cross-functionally with designers, researchers, legal, policy, product managers, and engineers to navigate projects—especially those that are high-stakes, ambiguous, or sensitive.
• Build out content deliverables, scope, and establish a project timeline.
• Create messaging guidelines when launching new types of experiences. Process:
• Brainstorm content-first solutions based on exiting data and research.

San Mateo, CA, US

I write interface text and copy for GoPro's apps and software. As a UX writer, I... - Collaborate with UX design leads to solidify flows - Support anyone with content needs and questions- Populate wireframes with user-friendly copy- Co-create style guides with fellow writers- Work with different stakeholders on requirements discovery- Use research to guide.

I created PSAs for a non-commercial radio station that takes pride in broadcasting diverse and underrepresented voices, music and stories.Tasks included crafting messages which met information requirements, but also conveyed an appropriate tone. I strived to be respectful and produce tone sensitive announcements around issues or awareness campaigns. I also.

Burnaby, BC, CA

For a third year writing course in a design-oriented program, I encouraged students to think of writing like user experience: to be clear by addressing the purpose, to be helpful by anticipating the reader’s knowledge gaps or concerns, and to be kind by using language that was inclusive. Key course outcomes were demonstrating critical thinking, developing.

The ItaliaDesign field school is a bi-annual research trip where twelve students are selected to travel across Italy and compile extensive research material on the country's history, art and architecture. In addition, students conduct interviews with internationally recognized designers and design studios. Each year the material is intended to inspire and.