Sony Gabriel Email & Phone Number

Schaumburg, Il, Us

Co-founded TRaiCE Inc, where our iconic product TRaiCE is an early warning risk monitoring product for lenders such as financial institutions and alternative lenders, investors, PE firms, and organizations lending to entities or managing financial interactions between entities.Check us out at https://traice.io

At Menerva Software (www.menervasoftware.com), we solve business problems using data as the main driver. We add value to your business with timely business insights. In today's environment, we don't have the luxury to wait for business answers that take months to deliver. It is critical that answers are delivered in a much more timely manner than ever before. We strive to deliver answers via data insights that are timely, scalable, and effective by starting with small iterations and building on top of it, and by using proven technologies to minimize time and deliver maximum value to businesses.We are looking for people who have a strong work ethic and the drive and hunger to succeed, who can thrive in a challenging work environment, and who are willing to take up responsibilities and deliver on commitments. If you think this is your type of gig, do drop us a note and we would love to talk to you.

Miami, Florida, Us

• Collaborate with Sales and Operations for creating, negotiating and managing SLAs that are applicable between LSG and its Clients.• Ensuring service quality with regard to service offerings committed with Client and with regard to agreed SLAs.• Billing and revenue generation• Manage translation of customer requirements into working instructions for Product Development Teams.• Build and maintain client relationships; develop new business opportunities for LSG through account mining initiatives.• Manage and be responsible for Client Relations, Support Service & Legal Service functions of the organisation.

Management Consulting

Armonk, New York, Ny, Us

PROJECT MANAGER at IBM India Pvt. Ltd from June 2006 till Nov 2009, in the Telecom vertical supporting some of the major Telecom clients of IBM.• Successfully managed 2 major Telecom Clients. Entrusted with the responsibility to deliver a portfolio of projects (12 - 15 small/medium parallel projects) from requirements to successful implementation, using matrix managed resources.• Drive deeper Client relationships; drive client satisfaction through Project Management excellence.• Provide clear, concise project status reports to the Client and Senior Management; drive Delivery Excellence by ensuring adherence to all Governance processes. • Play an important role in meeting the business objectives – involved in Financial Management at account level and deliver at reduced cost to customer, and improved profitability to IBM.• Ensured seamless coordination with Application PMs, Delivery Managers, Test Managers, Strategic Business Planners, SQA and Client teams (Program Management, Business Analysts, etc) for the overall success of the projects.

INDEPENDENT CONSULTANT from December 2003 till May 2006 delivering Project Management and Functional Consulting to domestic & international clients. • Delivered Project Management and Functional Consulting to domestic & international clients like MetraTech Corp., US. • Successfully implemented MetraTech's Enterprise Billing System for their two major clients in APAC and EMEA as a Contract Project Manager. • Coordinated with cross-functional teams – comprising of Engineering, Professional Services, Quality, Operations and Client Teams to ensure timely roll out of the implementation. • Significantly contributed in reviving a troubled project of a major European customer of MetraTech and turned it around into a referable customer which subsequently helped MetraTech in securing further business from the customer.

SENIOR TECHNICAL CONSULTANT at MetraTech Corp., US - an enterprise billing solutions provider, from August 2000 till May 2003. Worked as part of Professional Services team and reported to VP of Professional Services. Major Projects: Bell Canada, WhosCalling, ACT, Terraspring, eYak, M2Networx. Key Projects & Achievements: • Successfully managed from planning till completion the implementation of MetraTech's enterprise billing system for the above-mentioned customers on time, within budget and according to specifications. Acted as the primary account manager in all the implementations. • Successfully managed a project that helped Bell Canada in identifying and collecting more than $1 million in previously unbilled revenue and improve their operational procedures. • Assisted the Sales team in gaining visibility within Microsoft, by showing a Proof of Concept that integrated MetraTech billing product with Windows Media Server SDK for real time billing of Media playback. This eventually helped Sales to increase market segment. • Assisted Sales team in successful Pre-sales meetings with Placeware (now part of Microsoft) and British Telecom by creating Proof of Concept demos

SOFTWARE ENGINEER at CFS Americas Inc., Pittsburgh, PA from December 1998 till March 2000. The company has a product called CreditLineLeaseManager, which is a lease/loan Portfolio Management system. Major Projects - Toyota Motor Finance - London, Swenska Volkswagen Finans - Sweden, North Shore Bank - US, Northern Leasing - US & Heidelberg Print Finance - US.

Junior Research Fellow

Egmp, General Management

B Tech, Computer Science & Engineering

Icse, Isc, Science, Maths