• Supervise warehouse employees and daily operations.• Set warehouse SOPs and give training to warehouse employees.• Ensure that warehouse SOPs are being adhered to at all times.• Handling all Warehouse infrastructure on the Pan India level.• Implementing operational policies and procedures.• Ensure the safety of staff.• Implementing and overseeing security operations.• Review warehouse data on daily basis.• Maintaining documentation and keeping accurate records of warehouse activities. • Manage proper all inwards & outwards materials.• Ensure a high degree of detail and focus on every job.• Audit of warehouses on the Pan India level.• Communicate with the Warehouse team for a smooth process.• Manage customer service requests at a given time.• Handle Third-party logistics on daily basis.• Maintain all warehouse necessary documents.• Responsible to make a profit from every warehouse.• Ensure that all employees follow rules & regulations of the company.• Ensure that updating all data in the system is on daily basis.

Key Responsibilities• Manage the flow of day-to-day operations.• Responsible for daily & weekly move planning local & intercity (One state to another state). • Planning for last-mile delivery.• Responsible to assign moves to vendors on a daily, weekly & monthly basis.• Handle all on-site supervisors & packing crews.• Handle Third-party logistics on daily basis.• Track all in-transit moves for smooth delivery.• Ensure that update all data on daily basis.• Schedule all vendors for pre-move and move day activities.• Ensure to complete the move on given TAT.• Review move-related quotes and tracks costs to ensure all moves are done within budget.• Ensure the maintenance of all appropriate move management records and files.• Handle all necessary move-related documents.• Coordinate moves activities with vendors.• Responsible to select proper vendors from the market.• Ensure to give proper training to vendors.• Ensure that all vendors follow rules & regulations of the company.• Ensure proper documents are collected from vendors at the time of onboarding them.• Ensure that proper business distributes to all vendors.• Responsible for vendor satisfaction.• Responsible to make a profit in every move.• Provide specific moves feedback on vendors regarding their performance.• Develop moves plans and budgets.• Responsible for customer satisfaction for each assigned move.• Coordinate the day-to-day details for all aspects of each move. Review with the manager prior to implementation. • Responsible to give daily, weekly & monthly reports to management.• Preparing Quotations for the sales team to close the leads.

• Ensuring proper operations of the outlet.• Manage the flow of day-to-day operations.• Provide required training to team members.• Responsible for driving Quality scores.• Create reports to update the company on the team’s progress.• Develop a strategy the team will use to reach its goal.• Responsible for conducting sales refreshers and sales briefings at the Stores.• Communicate clear instructions to team members.• Listen to team member’s feedback.• Monitor team members participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed.• Ensuring correct and timely feedback provided.• Ensuring positive return on investments.

• Solving query of walking customers in store.• Maintain Cash details.• Handling Retail Outlet and taking care of Services and Processes of Mobiles Connections. (Like Voice & Data Sim Cards.• Maintain quality service on front desk.• Creating a strong frontline image of the company. • Working on Oracle Database & other software. (Like Mail, CRM, and CPOS).• Filling customer details in CUSTOMER APPLICATION FORM & Company database.• Ensuring correct and timely feedback provided.• Ensuring positive return on investments.

• Maintain machines on a client place that are connected with the computers.• Installation of Machines and Software.• Maintain Customers Data in Back Office.• Installed machines properly to give accurate result of real diamonds.