Sook Sing Lee Email & Phone Number

Bull Creek, Wa, Au

Perth, Western Australia, Australia

- Accurately prepared and lodged BAS and IAS, ensuring compliance with Australian tax regulations.- Processed superannuation contributions and ensured timely lodgement in adherence to regulatory requirements.- Administered payroll for multiple clients, including wage calculations, deductions, and superannuation, ensuring timely and precise payments.- Managed financial records for 20 clients, maintaining accuracy and up-to-date information.- Performed daily reconciliations of bank accounts and financial statements to ensure accuracy and consistency.- Accounting Software: MYOB AccountRight, MYOB Essentials, and Xero

Perth, Western Australia, Australia

- Managed and oversaw the beauty and cosmetic sections, responsible for maintaining stock levels, organizing displays, and ensuring a visually appealing and customer-friendly environment.- Handled a diverse range of renowned brands, including L'Oreal, Maybelline, Rimmel, Revlon, MCo Beauty, Sally Hansen, OPI, Essie, Nude by Nature, Missguided, and W7.- Utilized product knowledge to assist customers in selecting suitable beauty and cosmetic products, providing personalized recommendations and advice.- Stayed updated on industry trends, new product launches, and customer preferences to make informed purchasing decisions and enhance customer satisfaction.- Worked collaboratively with the retail team to deliver exceptional customer service across various store aisles by providing guidance, answering inquiries in person and over the phone, and efficiently locating products.- Operated cash register, processed transactions accurately, handled cash, and credit cards, and prepared online orders.

Malaysia

- Assist in paid digital content creation by establishing connections with third-party providers and creating quality content.- Develop content strategies to effectively reach the desired target audience on FOREO Malaysia and Singapore’s official social media accounts.- Support local on-the-ground events, and global campaigns in the field of content advertising, and online reputation management.Achievement:- Contacted over 50 talents in three months, successfully signed 8 KOLs, and posted content with over 500,000 reach on social media.

Johor Bahru, Johore, Malaysia

- Provide marketing support for the department Make short videos for event, edit and update monthly magazine on WeChat and planning weekly promotional material.- Interact, correspond and follow up with potential clients Engage clients with positive image and built up confident in our School.- Perform daily administrative tasks Reporting, documentation, scheduling meetings, etc to ensure the functionality and coordination of the department's activities.

Perth, Australia

- Be professional and provide the best customer service experience for customers. - Monitor and ensure the operation of the Cafe can fulfil customer satisfaction. - Possess sense of observation and analysis skill by response to the customer at the first moment.- Actively engaged with customers (CRM), get feedback to improve services.- Manage small team, allocating tasks and coordinating for best results.- Training and coaching the standard working procedure, also emphasise on emotional quality and showing concern and support to team members.

Johor Bahru, Johore, Malaysia

- Demonstrate and provide information on products to potential customers.- Answer questions and aim to convince customers to make purchases.- Report daily sales and feedback to supervisor.

Master Of Communication, Integrated Marketing Communication, 3.67

Bachelor Of Commerce - Bcom, Accounting

Activities and Societies: Malaysian Cultural Society - Society Member Korean Cultural Club (KCC)- Society Member Marketing and Management.

Principles Of Macroeconomic, Korean Language 1 & 2, Introductory Psychology

Successfully completed the Yonsei WAY (Winter Abroad at Yonsei) program, Session 1 & 2 hosted by the Office of International Affairs.

Diploma Of Commerce, Business/Commerce, General

High School Diploma, Art And Commerce, Senior Middle 3 Average 72.98; Holding Uec And Spm Certificates

Activities and Societies: 24 Festive Drums - Club Member (2010-2013) English Language Society - Club Member (2014) High School Teacher.