SPECIALIZED IN EUROPEAN AND GERMAN CARS

The company is the authorized dealer of SEAT and exclusive repair center for Mercedes Benz, BMW, Land Rover, VW and Audi; Key partner garage for Oman Insurance. • Receive customer vehicle for service and insurance jobs.• Preparing job cards of the technically troubled car.• Identify the problem of vehicle by questioning the customer or doing visual inspection.• Preparing parts list of the vehicle and timely informing to the customer.• Provide detailed explanation of the customer on job to be carried out on the basis of initial estimation.• Receiving cars for detailing and doing visual inspection and giving proper price index and explanation to the customer related to the job.• Handling cash and customer accounts.• Preparing all reports related to sales, petty and giving updates related to the departments.• Diagnosing vehicle with tools and rectify the faulty data codes and giving explanation related to it to the technicians and customers.• Experienced in diagnosing tools like auto logic and launch.

Received customer vehicle for service and detailing jobs.• Preparing job cards of the technically troubled car.• Preparing parts lists of vehicles and timely informing it to customers.• Handles customer service and workshop services and inquiry.• Experienced in diagnosing tools like auto logic and launch.• Preparing all reports related to sales, petty and giving updates related to the departments.• Identify the problem of vehicle by questioning the customer or doing visual inspection. Handling Cash & Finance

• Receive customer vehicle for service & repair jobs.• Preparing job cards of the technically troubled cars.• Identify the problem of vehicle by questioning the customer or doing visual inspection.• Preparing parts list of the technically troubled cars and timely informing to the customer.• Provide detailed explanation to the customer on job to be carried out on vehicle on the basis of initial estimation.• Distribute the job to appropriate technicians.• Periodically checking on the progress of the vehicle on servicing and contacting customer when technician discover additional problems and getting customer approval to do work.• Preparing estimation for the accident cars.• Keeping a very good relation with the customer apart of business and job related.• Explaining work performed and charges.• Conduct post service follow up.