With over 14 years of dedicated experience in the Food and Beverage industry, I specialize in restaurant management and guest relations, consistently delivering exceptional service and operational excellence. Currently, I serve as an Assistant Restaurant Manager at Grosvenor House (Marriott) in Dubai, where I lead daily operations, optimize customer satisfaction, and mentor high-performing teams to achieve organizational success.Throughout my career, I've honed my skills in inventory management, staff training, and compliance with safety and hygiene regulations, ensuring smooth and efficient service delivery. I am proficient in utilizing advanced POS systems and inventory software, which has significantly improved our operational efficiency and financial performance.My professional journey spans roles in various esteemed hospitality establishments, where I’ve consistently demonstrated my ability to manage both front-of-house and back-of-house operations seamlessly. From resolving guest complaints and enhancing dining experiences to overseeing vendor contracts and managing payroll, I bring a comprehensive understanding of the hospitality landscape.I hold a Bachelor of Catering Science and Hotel Management and have pursued various certifications, including WSET Level 1 and HACCP Training. My technical expertise extends to Oracle Hospitality OPERA Cloud Services, Hotelier ERP Software, and IDS.Fluent in English, Tamil, Hindi, and Malayalam, I bring a multicultural perspective to my work, which is essential in a diverse environment like Dubai. I am passionate about delivering exceptional guest experiences and continually seek to improve operational standards.Let’s connect if you’re interested in sharing insights on F&B management, hospitality trends, or exploring new opportunities in the industry.