Leading the growth of Assessforce, a state-of-the-art enterprise algorithm-informed decision-making platform. Assessforce is grounded in the Nobel prize-winning decision-making science which shows that the human mind struggles in making sound decisions fast when decisions involve weighing multiple factors, evaluating probabilities, and sifting through options – precisely the mental processes front-line workers go through on a daily basis regarding referrals, interventions, and contents of a case plan. But these same decisions are consistent, accurate, and unbiased when informed by algorithms.Assessforce embeds algorithms into assessments and case plans so decisions and actions are tailored to a customer’s needs and circumstances and match an agency’s services. Assessforce amplifies the inherent human touch in the delivery of services across a number of industries and sectors by freeing front-line workers to focus on establishing rapport, building relationships, and coaching and motivating customers to attain their goals. The bottom line: empowered workforce, more efficient allocation of limited resources, more effective services, and superior outcomes.

National expert in the design and implementation of tailored and scalable employment programs that are effective at transitioning low-income families from poverty and public assistance to self-sufficiency. Globain is the only firm to have undertaken and delivered such soup-to-nuts redesign of public assistance-to-work programs in the US. Helped NYC’s Human Resources Administration in reforming employment services for its 70,000+ applicants and recipients of Temporary Assistance for Needy Families (TANF) and Supplemental Nutrition Assistance Program (SNAP). Designed and implemented the District of Columbia’s TANF program which resulted in DC doubling its federal work participation successes in 18 months. DC’s program stands as a national model of a compassionate and high performing TANF program. Other clients include the State of Rhode Island Department of Human Services, Center on Budget and Policy Priorities, and Ramsey County (MN).

Co-founded and managed the growth of a niche technology consultancy that successfully helped organizations adopt and implement service-oriented architecture (SOA). Built a prized list of customers including Motorola, Aflac, Medtronic, TD Banknorth, Winterthur Insurance, DTE Energy, Orlando Utilities Commission, and Railinc. Regular speaker and workshop facilitator at major SOA conferences including Gartner’s Application Development and Integration Summit.

Managed the maturation and rapid growth of a start-up organization. Managed the maturation and rapid growth of a start-up organization. Developed and implemented Via One’s business plan helping the company raise venture funding and grow its transaction revenue from $4 million to $40 million. Restructured the sales and operations organizations and created a focused Independent Sales Organizations (ISO) customer care group that grew the active retail merchant base eight-fold.

Transformed a $30 billion broadband internet communications company into a strategic account by developing and closing consulting opportunities worth millions in fees. Managed a team of 25 consultants to design and implement a comprehensive process to deliver IT projects on time and within budget.

Led audit, financial due diligence, and process re-engineering engagements. Supervised the financial audit of UK’s third largest mobile phone operator. Managed the US high yield debt offering of an International Simple Reseller of telecommunications services. Led the multinational audit of a London Stock Exchange listed manufacturer of power supplies. Conducted the assessment of UK’s largest phone company’s costing practices for pricing calls to mobile phones for Ofcom, the British telecommunications regulator.