Kochi Marriott Hotel | Courtyard by Marriott Kochi Airport | Port Muziris, A Tribute Portfolio Hotel, Kochi

Director of Sales & Marketing @ Crowne Plaza Kochi

Director of Sales @ Crowne Plaza Kochi

Analyzing and Reporting Revenue Management DataExecuting Revenue Management Projects and StrategyBuilding Successful RelationshipsCompiles information, analyzes and monitors actual sales against projected sales.Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate partsEnsure Sales team understands and is leveraging MI demand engines to full potentialEnsure focus is on proactive selling as well as… Show more Analyzing and Reporting Revenue Management DataExecuting Revenue Management Projects and StrategyBuilding Successful RelationshipsCompiles information, analyzes and monitors actual sales against projected sales.Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate partsEnsure Sales team understands and is leveraging MI demand engines to full potentialEnsure focus is on proactive selling as well as reactive selling.Determine and develop marketing communication activities, in conjunction with Regional Marketing Communications.Provide customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.Research competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market shareSuggest innovative marketing ideas and proactively develop deployment strategies to continue to grow market share.Evaluate and support Area Sales and Sales Office participation and account deployment.Develop and manage internal key stakeholder relationships.Serve as the sales contact for the General Manager, property leadership team, Sales Office and Area Sales leaders.Serve as the sales contact for customers; serve as the customer advocate.Serve as the property sales liaison with Area Sales, Sales Office, Revenue Management, Regional Marketing Communications and other hotel departments as appropriate.Execute and support the operational(e.g., generating proposal, writing contract, customer correspondence).Execute exemplary customer service to drive customer satisfaction and loyalty.Gain understanding of the hotel's primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Show less