- Provide strategic leadership and operational oversight to the Direct Sales, Student Finance, Admissions and Accommodation Teams - Own the Direct Sales P&L- Partner with marketing and technology departments to execute inside sales strategy as BSC introduced enhancements to existing solutions- Build inside sales process and procedure for initial deployment and position the team for scalable growth- Support the creation of sales messaging, demonstration materials and other collateral in partnership with Marketing team- Provide constructive, real-time coaching and feedback using current sales techniques and complete annual performance evaluations- Evaluate ROI from various online campaigns run by marketing team to ensure consistent improvement in quality of leads and conversions- Ensure the consistent implementation of effective sales processes for optimum performance and success of the organization- Inspire and foster a high-performing sales culture- Establish internal processes for incentive calculations and agency commissions

- Provide strategic leadership and operational oversight to the International Business Development (IBD) and Partner Support Teams - Setting Yearly, Quarterly, and Monthly Sales targets for the International Business Development team- Own P&L for the IBD team including setting budgets and yearly spending plans- Establish internal processes for procurement, freelance payroll and incentive calculations, agent commissions, contract signing and activation- Build strong B2B partnerships across key markets i.e. Indian subcontinent, MENA and LATAM- Set student recruitment targets for the business development team and ensure the same are achieved- Participate in strategically important open days and education fairs across all geographies to represent the brand - Maintaining a keen eye on market changes to ensure the best possible marketing and recruitment strategy is in force

Major Responsibilities - Growing the agent network through regular visits, training and communication- Developing and implementing the recruitment strategy for GISMA within India- Managing relationships over a 100+ agent network

Sales:- Setting Sales targets for 3, 6 and 12-months- Participating in fashion weeks, exhibitions and pop-up events across the globe for offline sales- Managing the online operations for Surendri.com- Managing existing contracts with multi-brand stores and executing new onesMarketing:- Managing the Marketing budget for all marketing activities with a focus on lead generation, conversion and meeting all revenue targets.- Allocating appropriate budgets in social media marketing for maximum exposure- Ensure all brand and marketing activity are aligned to the overall strategy- Increase brand awareness and brand reputation, guiding and giving input to all creative briefs for all internal and external communications across offline and online media - Establish relevant KPIs and clear responsibilities on timely reporting of all marketing performance, brand equity and lead generation.- Negotiating maximum brand visibility at multi-brand storesFinancial Planning:- Owning both offline & online sales P&L- Setting the operational budgets and analysis of fund requirements to meet OPEX and CAPEXGeneral Administration:- Administering day-to-day operations of the Company and performing administrative functions necessary in the management of the Company

Business Planning & Financial Modeling:- Prepare Financial Model for upcoming plant and projects- Assist CFO in preparation of Projected Financial Statements for the Annual Business Plan- Evaluation and analysis of fund requirement to meet Annual Capital ExpenditureMIS Reporting:- To circulate weekly & monthly reports on key KPIs as per defined periodicity with recommendations on any required action on the report- Prepare and update dashboards for management as per varying requirements- Monitoring of Progress on agreed actions as per Annual Business Plan and escalating major deviations to CEO- Prepare formats and regularize Departmental Information SystemsAnalysis:- Prepare sensitivity analysis of forecasted P&L- Prepare variance analysis of the Annual Business Plan targets- To carry out detailed savings reviews and analysis on actual vs budget- Extract, collate data & provide relevant insights and recommendations to business issuesFinancial & Sectorial Analysis:- Prepare Company Performance Reports and analyse them w.r.t different parameters as discussed with senior management- Undertake market research for new and upcoming technologies- Monitor competitor performance and suggest benchmarks for company performance as per market trend- To carry out various data analysis & trend identification as required for specific reports

- Migration of code/workflows from one environment to another (Dev to UAT to Prod).- Development of automation scripts in UNIX.- Periodical maintenance of UNIX servers and Teradata databases linked to Informatica.- Creation and maintenance of user accounts.- Resolution of various issues like connectivity problems, locks on repositories, tables etc.- Improving software support documentation to make future usage and transitions easy.- Identifying potential procedural changes for simplification.