Soorej Rajeev Email & Phone Number

Bangalore Urban, Karnataka, India

• Creating portfolios and Building Strategies for live trading.
• Back test trading strategies for different segments and help the trade analyst team with the strategies to choose for live trading.
• Created automated tool which scrapes fundamental data and earnings from web and export into report and supported insights to the team with quantitative analysis of these datasets.
• Assisted in tuning execution parameters for proprietary option trading strategy.
• Quantitative analysis is done for models to finetune regression parameters for in-house proprietary regression framework.
• Maintain procedures and in-house tools build within the company.

Thiruvananthapuram Area, India

• Managing critical security servers in production,with zero downtime,meeting Service Level Agreements at 100%
• Analyzes and resolves incidents and requests and change tickets using service now and remedy.
• Processing software and hardware requests by coordinating user setups, installations, and upgrades
• Active Directory – Users, Security Group and DL administration and logging events for security audits
• Documented the whole project processes for smoother knowledge transfer
• O365 administration involving providing permission for users to mailboxes and active sync

Cochin Area, India

• Resolve assigned Service Requests related to support portals using troubleshooting and problem-solving skills, while following and complying with the established procedures and policies.
• Ensure accuracy and consistency within the procedure documentations, report any error and propose process improvement.
• Tracking the tickets in the queue and driving it to closure on critical incidents.
• Achieved results exceeding the team average in most Key Performance Indicators including number of translations and calls, 100% in compliance, received team and individual awards for outstanding performance.
• Mentored others in providing validated technical information and supported process instructions and special support requirements.

Calicut Area, India

• Organize, Manage and Maintain effective IT Support through the provision of a telephone/chat helpdesk service.
• Perform Activation/Deactivation of accounts & handle other technical Issues for Enzapps web Applications.
• Performed RSA Clear Trust security administration related to user/group management, installation and configuration of Apache HTTP Server, IIS and IBM WebSphere Server and web agents.
• Identify, correct & advice on the operational issues in client computer systems
• Working very closely with the development team and Actively participating in change management meeting and providing suggestion on any changes.
• Creating knowledge base documents, Documented the whole project processes for smoother knowledge transfer

Master Of Technology - Mtech, Statistics

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering