Guest Service Agent
Sep 2018 - Jun 2021
AeroLeads people directory · profile
Soo Yeon Noh Email & Phone Number
Guest Service Agent at Hilton Sydney
LinkedIn matched
3 data sources
Profile completeness 86%
Role
Guest Service Agent at Hilton Sydney
Location
Greater Sydney Area, Australia, Australia
Who is Soo Yeon Noh? Overview
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Quick answer
Soo Yeon Noh is listed as Guest Service Agent at Hilton Sydney based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Soo Yeon Noh.
Soo Yeon Noh previously worked as Guest Service Agent at Hilton Sydney and Executive Lounge Shift Leader at London Hilton On Park Lane. Soo Yeon Noh holds Bachelor Of Arts (Ba), Chinese Studies from University Of New South Wales.
Profile bio
About Soo Yeon Noh
Highly driven and flexible hospitality professional with extensive experience in delivering exceptional customer service, conflict resolution and complaint handling. Especially skilled at establishing valuable and productive working relationships with guests and team members to encourage repeat business and promote a good working environment. Excellent adaptability, communication and organisational skills. Seeking to develop my career and attain a managerial position in the future while using my experience and initiative to further support a hotel’s reputation and commercial success.
Listed skills include English, Korean, Teamwork, Time Management, and 5 others.
5 roles
Soo Yeon Noh work experience
A career timeline built from the work history available for this profile.
Executive Lounge Shift Leader
- Covered shifts in Reception, which enhanced OnQ knowledge, and was given an outstanding compliment by the AA Rosette Hotel Inspector.- Enhanced interdepartmental communication, especially with Reception, which promoted an efficient working environment, as well as increasing guest satisfaction.- Worked with Executive Lounge Manager and the rest of the.
Jul 2017 - May 2018
Executive Lounge F&B Attendant
London Hilton On Park Lane
- Ensured that guests were given outstanding personal care and service, which was proven by constant mentions in TripAdvisor and SALT (Hilton).- Maintained equipment and kept track of inventory, ensuring that orders were minimised at the end of the month to maximise profitability.- Undertook responsibilities as Executive Lounge Supervisor for almost two.
Jul 2016 - Jul 2017
Front Office Agent
- Selected by the Intern Group to complete a 3 month internship in Spain.- Accurately and efficiently processed registration of guests, including check ins and check outs to minimise guest waiting time and maximise guest satisfaction.- Processed reservations and secured payment meticulously using all methods of payment, including cash, deposits and.
Dec 2013 - Feb 2014
Assistant Manager
Hokka Hokka
- Provided exceptional customer care and service to increase regularity of customers and maintain customer satisfaction.- Trained and developed new staff, as well as organise staff meetings and outings.Appointed Food Safety Supervisor and received certificate in 2011.- Created new menu ideas and marketing to retain the satisfaction and encourage business.
May 2007 - Dec 2013
2 education records
Soo Yeon Noh education
Bachelor Of Arts (Ba), Chinese Studies
Higher School Certificate
Ryde Secondary College
FAQ
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Quick answers generated from the profile data available on this page.
What is Soo Yeon Noh's role at their current company?
Soo Yeon Noh is listed as Guest Service Agent at Hilton Sydney.
Where is Soo Yeon Noh based?
Soo Yeon Noh is based in Greater Sydney Area, Australia, Australia.
What companies has Soo Yeon Noh worked for?
Soo Yeon Noh has worked for Hilton Sydney, London Hilton On Park Lane, Hotel Nuevo Boston, and Hokka Hokka.
How can I contact Soo Yeon Noh?
You can use AeroLeads to view verified contact signals for Soo Yeon Noh, including work email, phone, and LinkedIn data when available.
What schools did Soo Yeon Noh attend?
Soo Yeon Noh holds Bachelor Of Arts (Ba), Chinese Studies from University Of New South Wales.
What skills is Soo Yeon Noh known for?
Soo Yeon Noh is listed with skills including English, Korean, Teamwork, Time Management, Customer Service, Microsoft Office, Social Media, and Food And Beverage.
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