Sophia Wright Email & Phone Number

Saudi Arabia

Established and implemented MIS & VAS a three years strategy and plan, which will enable Qtel to enhance its agility, TTM and improve customer experience. Major savings were made and several projects were initiated in order to consolidate redundant or underutilized platforms. The department became customer oriented rather than technology driven. I was nominated to manage IT KPIs COE for the entire Qtel Group.

Bahrain

Managing IT/Networks department of Batelco/Zain/STC with all responsibilities. We provide IT turnkey solutions to private and public sector in SA. Moseco was established in 1970 and has 6 branches with more than 900 employees, more than 75% of them are engineers and technician. Our target is from 300M to 500M SAR yearly.

Saudi Arabia

Oversee/Manage Professional Service Delivery Portfolio Projects and monitor performance through Program and Project Managers to maintain delivery of clients in the Eastern Region.• Providing centralized services for planning, scheduling, risk assessment, etc for the program.• To ensure complete Customer Satisfaction by making certain that all our partners provide optimal to deliver in-time and best quality services.• To ensure implementing SPMM as standard Project Management Methodology and follow Program / Project Management best practices.• Managing Central Document Repository and Centralized Project plan for the program.• Producing and distributing different project reports for SABIC Senior Management, SBM / Meridium Senior Management and SBM PMO.• Directs and oversees project engineering team and manages conflicts within group. Performs team assessments and evaluations. Efficiently identifies and solves project issues.