Sophia Frye Email & Phone Number

Chapel Hill Nc

Performs administrative office duties, including managing the telephone system, electronic intercom system and building access. Greets visitors, and assists and supports customers in a timely and professional manner.♦ Utilizes outstanding communication and problem-solving skills to screen and answer multi-phone lines, determine the nature of the call, and successfully deliver customers to the correct destination. ♦ Consistently schedules and prepares conference rooms for both large and small groups of attendees.♦ Proofreads and compares hardcopy data listings to data displays to ensure system records are accurate, creates and sends daily reports for resourcing, and files project materials.♦ Conducts electronic or manual inventories of study materials, and correctly enters information into the project-specific data entry system.♦ Utilizes the Cerberus Ticking System to accurately report repairs and maintenance work, and ensure the fulfillment of all work orders are consistent and correct. Prepares work space for new hires♦ Distributes mail and coordinates domestic/international shipments for pick-ups and deliveries.

Chapel Hill, Nc

Contractor (Manpower Group) Oct. 2007 – Mar. 2010Successfully processes customer and account documents by proofreading data for quality and deficiencies, resolving discrepancies by utilizing standard procedures and addressing incorrect documents for resolution.♦ Verified medical data is acceptably received, transcribed and account data inputted into the correct system by reviewing and correctly recording medicine doses, times and method for obtaining results.♦ Communicated and maintained confidence with customers to resolve routine problems regarding testing processes, data accuracy and integrity in a confidential and timely manner. ♦ Ensured adherence to documented regulations, company policies, procedures and instructions. ♦ Performed data verification, editing, and validation previously entered to ensure the quality. ♦ After accounting for all documents, made a final tally of data and records, and perform queries and reports in support customer and process requirements.♦ Filed studies in numerical order, checked client ship list to verify information at the close of a study.♦ Completed critical field review to ensure all aspects of the studies were processed, and compiled studies in files, labeled and boxed up closed files for shipment.

Raleigh-Durham, North Carolina Area

Performed diversified administrative duties, including acting as an information source for organizational policies and procedures, preparation of letters and reports relevant to home closings and mortgage loans.♦ Scheduled closings with attorneys, conference calls with Loan Officers, Bank Lenders and Clients.♦ Processed conventional, VA, and FHA loans, ordered and prepared appraisals packages, and faxed completed files for the Underwriter to review. ♦ Maintained effective communication with investors and realtor, greeted clients, inputted data from loan applications, filed, answered multi-phones lines and ordered supplies.

Raleigh-Durham, North Carolina Area

Created sales and incentive programs to generate a larger customer base. Used of advertising and direct response marketing strategies to produce and increase sales. Processed and distribute purchase orders.

Raleigh-Durham, North Carolina Area

Case manager for sales agents’ contracts, and managed operations and trust accounts, including making bank deposits.♦ Created buyer/seller packages, supplied marketing materials to agent, and data entry of accounts payable.♦ Sorted and distributed incoming and outgoing mail, answered phones and produced memorandum.♦ Purchased and organized office supplies.

Raleigh-Durham, North Carolina Area

Implemented marketing programs to generate a new client base, and processed applications and daily reports. Reviewed complaints from tenants. Kept files organized on a daily basic.

Raleigh-Durham, North Carolina Area

Greeted customers, answered multi-lines phone system, dealt with numerous contracts for sales agents and clients, and purchased and maintained inventory of office supplies and kept files organized.