I am an experienced Administrative Officer professional with over than 17 years of demonstrated working experience in the banking industry, during which I have developed a keen expertise in both retail & business affairs with a robust understanding of financial products and the ability to handle legal actions with accuracy and efficiency.Currently working at Intrum Hellas S.A running my own portfolio accounts resulting in a reduction of outstanding balances by 45% and completing my master’s degree in Finance. My diverse and rounded background has equipped me with a robust skill set that bridges the gap between financial oversight and detailed procedures. My advanced responsibilities gave me the opportunity to develop further my skills excelling within time-sensitive, fast-paced working environments while providing key administrative support and feasible solutions all within tight deadlines, developing the all wanted business acumen & expertise.I excel in optimizing financial performance and enhancing profitability through the implementation of accurate procedures following the legal framework that support company objectives and increased influx of money. My career has been built on a foundation of strong analytical skills, clear communication, and a commitment to achieving goals.My journey in the banking sector has been rewarding and filled with learning. I would love to share my insights with others and learn from their experiences as well. Feel free to contact me.
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Office Administrative SpecialistIntrumMoschato, Gr -
Office Administrative SpecialistIntrum Nov 2020 - PresentAthens Metropolitan Area• Managing collections for an average of 300 client accounts per year, resulting in a reduction of outstanding balances by 45%. Total 44.92M• Conducting thorough financial analysis to determine repayment plans and negotiated settlements with delinquent customers for loans guaranteed by the Greek State• Coordinating with legal to prepare for settlement, including collecting fees, confirming borrowers insurance and complying with representations and warranties at closing.• Coordinating all legal actions & procedures, proceeding to confiscation of the debtor's property and adducing all the necessary documentation to realize an auction• Managing execution of loan commitment letters, including drafting and revising with business teams.• Communicating with the Greek State to claim the outstanding loans by sending the -
Business Loan Management AdministratorEurobank Nov 2018 - Sep 2020Néa Ionía, Attiki, GreeceReviewing real estate data to ensure accuracy, soundness & compliance with Land Registry• Managing a portfolio of 1000+ cases of eliminating errors in property documents and databases• Auditing Change in Ownership, change of address, and suspended leases.• Maintaining bank’s property database• Reviewing property documentation to ensure compliance with control standards.• Established a property record for company property by entering pertinent property data into a tracking system and maintaining accountability. -
Loan AdministratorNational Bank Of Greece Sep 2011 - Jun 2018Moschato-Tavros, Attiki, Greece• Successfully managed a portfolio of 300+ loans, resulting in 90% on-time payments & settlements• Keeping track of assigned accounts to identify outstanding debts• Contacting and tracking debtors, encouraging timely repayment• Handling customer questions, complaints, and inquiries• Creating and implementing debt collection courses of action• Negotiating specific payment plan arrangements with debtors• Investigating discrepancies to resolve outstanding customer accounts• Complying with requirements when legal action is unavoidable. -
Loan Administrator & Customer Service AgentTeleperformance Mar 2008 - Sep 2011Kallithéa, Attiki, Greece• Acting as a point of contact for commercial clients, assessing their needs & introducing different types of loans• Suggesting alternate channels and cross-sell products and services to accomplish quotas• Ran thorough credit reports and advised clients on their financial situations.• Handling customer questions, complaints, and inquiries• Assisting clients from initial loan enquiry to completion, providing all information about the loan application, loans and repayment plans and obligations.• Negotiating specific payment plan arrangements utilising established frameworks where the client is experiencing difficulty repaying a loan -
CashierLynne Fashion Apr 2007 - Feb 2008Athens, Attiki, Greece• Execute the daily operational, day-to-day goals and priorities assigned by store management. • Actively participate in daily huddle meetings. • Participate in processing new merchandising shipments. • Issuing receipts, refunds, credits or change due to customers. • Managing the online sales via e-shop• Working closely with demand planning & warehousing to ensure smooth order fulfillment
Sofia Georgiadou Education Details
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Technological Educational Institution Of Piraeus (Τει)Business Administration And Management, General -
Finance & Shipping
Frequently Asked Questions about Sofia Georgiadou
What company does Sofia Georgiadou work for?
Sofia Georgiadou works for Intrum
What is Sofia Georgiadou's role at the current company?
Sofia Georgiadou's current role is Office Administrative Specialist.
What schools did Sofia Georgiadou attend?
Sofia Georgiadou attended Technological Educational Institution Of Piraeus (Τει), University Of West Attica.
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Sofia Georgiadou
Economist - Freelance Accounting Manager, Tax Compliance & Consulting ServicesAthens -
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2quintiles.com, iqvia.com
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Sofia Georgiadou
Thessaloniki
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