Keri Rivera Email & Phone Number

Denison, TX, US

Plano, Texas, United States

Plano, Texas, United States

Develop and implement training programs to support the 600+ Client Success Managers, Client Experience Managers, and Digital Presence Managers on the B2B Marketing Solutions team. Collaborate with enterprise-level learning & development teams across Gannett. Create content, train internal subject matter experts, and manage our LMS, Lessonly.Co-Lead the.

Create and facilitate training for Client Success Managers, Digital Presence Managers, Creative Coordinators, and other post-sales team members. Topics range from product launches and technical skills to communication strategies, collaboration, and other soft skills.

Phoenix, Arizona Area

Provide comprehensive marketing solutions for enterprise accounts in both print and digital media. Specializing in the grocery and dining verticals. Retaining and growing a $9M annual book of business.

Phoenix, Arizona Area

Helped small and medium businesses maximize their digital marketing campaigns with a comprehensive suite of offerings: PPC advertising, social media advertising, social media management, listings management, website design, SEO and more. Managed 97 clients who generated more than $2.5 million in annual revenue. Responsible for optimizing and monitoring the.

Phoenix, Arizona Area

Provided PR and marketing consulting services to start-up businesses and non-profit organizations.

Phoenix, AZ

• Generated more than $3 million in revenue in FY15, a 34% increase over budgeted goal.
• Created campaigns that met client marketing needs while elevating the Make-A-Wish mission.
• Delivered successful program implementation on short timeframes.
• Increased revenue by 400% YOY with national retail customer donation program.
• Facilitated international expansion of established accounts.
• Provided impact reporting to sponsors to confirm campaign objectives were met.

Scottsdale, AZ

• Developed Corporate Social Responsibility plan to maximize ICE’s charitable giving initiatives.
• Planned and executed internal events including employee appreciation events, staff holiday party and executive retreat that included travel arrangements, events and working sessions for 64 employees and guests over a.
• Maintained relationship with ARDA (American Resort Development Association) to strategically market ICE products to the vacation ownership industry, establishing ICE’s position as a market leader.

Phoenix, AZ

• Planned and promoted three major events annually: Walk For Wishes®, Wish Ball and the Golf Classic to meet the chapter’s $2.28 million revenue goal.
• Supervised two full time employees.
• Secured local media coverage valued in excess of $50,000.
• Generated $200,000 through community events hosted by companies and individuals.
• Increased mission-critical volunteer base from 400 to 600 through statewide outreach efforts.

• Generated more than $3 million in annual revenue through national corporate accounts.
• Protected the Make-A-Wish brand by ensuring accuracy in collateral and media placement.
• Served as a media spokesperson, representing the face of Make-A-Wish.
• Secured 3-year, $3 million corporate grant.
• Tripled revenue from a customer donation campaign by engaging employees.
• Key accounts included: UnitedHealth Group, WWE, Maggiano’s Little Italy, Cold Stone Creamery.

Charleston, SC/Phoenix, AZ

Reviewed bills of lading for accuracy, ensured appropriate documentation was received and bills were processed in a timely fashion to avoid penalties.

• Developed Angie the Ant, an entertainment property created to be the national mascot for child abuse prevention.
• Co-authored the children’s book “Angie the Ant and The Bumblebee Tree”
• Coordinated promotional and marketing events, including exhibits at the International Toy Fair in New York and the Prevent Child Abuse America biannual conference.
• Negotiated cooperative marketing agreement with Prevent Child Abuse America.
• Oversaw the development of two websites to create awareness and encourage dialogue around abuse prevention.

• Executed 2005 “Ant March,” a promotional month-long tour of the east coast, April 2005
• Coordinated 2003 and 2004 Circle of Light Galas. Managed committee members, vendor relations, ticket sales, registration and seating for the 675-person event that raised more than $344,000.
• Helped to raise $1,800,000 for a national non-profit organization based in Charleston, SC through coordinating events, working on grants, establishing an annual fund campaign, and maintaining relationships with donors.

Charleston, South Carolina Area

• Provided support for 5 Major Gift officers. Duties included constituent tracking and creative organization for a $2,000,000 campaign for a new athletic facility and coordinating donor acknowledgement events.

Greenville, South Carolina Area

• Assisted in the management of high technology, customer service oriented meeting center supporting monthly occupancy of 78% - 81% with overall customer satisfaction rating averaging 90% - 93%.
• Planned and scheduled meetings and exhibitions for state-of-the-art multi-media center with 15 meeting spaces including a 302-seat auditorium and 240-seat dining room.
• Authored process documents for Standard Operating Procedures manuals for user community and facilities maintenance staff.
• Coordinated information technology training program. Maintained vendor relationships, researched and evaluated new products and services. Maintained catalogs of resources. Managed registration, arrangements and.
• Renegotiated training discount with major suppliers reducing costs up to 25% on new / renewed contracts. Saved more than $50,000 in travel costs by arranging on-site classes and local public courses.

Pmp Certification, Project Management

Course completed June 2016

Bachelor'S Degree, English And Theater

Activities and Societies: Editor-in-Chief of campus newspaper, KeAlaka'i Outstanding Achievement in Public Speaking Culture Night.