Responsible for ensuring compliance to ISO 9001; ISO 27001; ISO 20000; CMMI-DEV. Responsible for ensuring compliance to project requirements ensuring the quality of project deliverables; support federal proposal reviews; and the development of corporate SharePoint sites.

Project and Quality Management Consulting services: including Project Management, Process Development, Process Engineering, Software Development Life Cycle Processes (Waterfall, Agile), ISO 9001, CMMI-DEV, CMMI-SVC, ITIL, Business Process Improvements, Risk Management, Document & Deliverable Management

Responsible for the management of the organization's Program Management Office and Quality Management Offfice; ensuring the development and implementation of Project Management Methodologies, including Earned Value Management; and the organization's quality management system (QMS).

Medicare Advantage & Prescription Drug (MAPD) Program - Duties and responsibilities include:Providing guidance in the application of software quality methodologies throughout various Public Sector Health projects, primarily Capability Maturity Model Integration (CMMI)Conducting PPQA (Process and Product Quality Assurance) audits against CMMI practices, as well as project-specific processes and procedures using the BU checklists.

Duties and responsibilities include:Providing guidance in the application of software quality methodologies throughout various Public Sector Health projects, primarily Capability Maturity Model Integration (CMMI)Conducting PPQA (Process and Product Quality Assurance) audits against CMMI practices, as well as project-specific processes and procedures using the BU checklists.

Medicare Beneficiary Database (MBD) - Duties and responsibilities included:Assisted Senior Management in the allocation and organization of project personnel, as neededEnsured compliance to system integration activities for software releases in accordance with the CMMI standard, as well as project procedures and processes.Developed and maintained project documentation, including the MBD Quality Plan.Managed Document Management activities in accordance with internal processes and quality initiatives.Facilitated software releases, including peer reviews, code reviews, test readiness reviews, and production readiness reviewsManaged and conducted internal quality audits of software release activities to ensure compliance to project requirements and processesAssisted with Risk Management activities, as neededMember of the NG Process Engineering GroupManaged a staff of two QA Analysts and one Technical EditorMaintained a Quality Management System (QMS) in accordance with the ISO 9001 standardFacilitated Change Control Board (CCB) meetings, as neededCoordinated software integration activitiesEnsured compliance to system integration activities for software releases in accordance with ISO 9001 as well as project procedures and processesConducted ISO 9001 Awareness Training for new employeesEnsured compliance to Software Development Lifecycle processesConducted internal process audits in accordance with ISO 9001 Assisted with establishing and maintaining internal controls objectives in accordance with Section 404 Sarbanes Oxley Act

Duties and responsibilities included:Ensured compliance to ISO 9001:2000, ISO 13485:2003, Health Insurance Portability & Accountability Act of 1996 (HIPAA), Sarbanes-Oxley Act 2000 (SOX) internal controls, internal Configuration Management proceduresEstablished, implemented and maintained processes that support the Quality Management System and FDA Quality System RegulationsEstablished, implemented and maintained Software Development Lifecycle (SDLC) processesCommunicated quality initiatives and process improvement plans to Senior ManagementFacilitated weekly Change Management Meetings and tracked assigned action items to closureConducted annual in-house training programs for all staff members regarding ISO 9001, ISO 13485, and HIPAA compliance

Duties and responsibilities included:Ensured compliance to configuration management policies through internal auditsEnsures supplier conformance for mechanical products by conducting supplier auditsConducted product line and process audits Managed Material Review Board (MRB) and Return Material Authorization (RMA) quality-related field failuresCommunicated performance of customer quality and reliability issues to large client basePerformed statistical analysis of product, process, component, and material dataConducted manufacturing training programsDeveloped, implemented, and maintained product, process, component, and material qualificationFunctioned as the Key liaison with other CIENA functions, customers, and suppliers to ensure quality requirements, standards, and specifications

Duties and responsibilities included:Ensured compliance to Federal Aviation Administration Regulatory requirementsEnsure compliance to ISO 9000Managed Material Review Board and Corrective Action ProgramsParticipated in weekly Change Management meeting and responsible for approval of product changesPrepared plans, specifications, and cost estimatesConducted and managed manufacturing and non-manufacturing training programsSupervised eight (8) quality control inspectorsAs Certification Services Engineer, duties and responsibilities included:Managed fire-blocking certification schedules for new and refurbished aircraft seatsProvided product development strategies and trend analysis to Senior Management as well as major U.S. and International AirlinesProvided technical support to the FAA for fire and cabin safety of commercial aircraft

Duties and responsibilities included:Established, implemented and maintained processes supporting the Quality Management System and FDA Quality System RegulationsReported improvements to the performance of the Quality Management System to senior managementEnsured compliance to ISO 9000 and FDA Quality Systems Regulations for Class II Medical DevicesApproved all printed materials, including product packaging and promotional materialsTracked and resolved customer returns and complaintsConducted internal quality audits and report findings to senior management

Duties and responsibilities included:Ensured compliance to ISO 9000 and Good Manufacturing Practices (GMPs) for the food industryConducted internal quality process audits and product quality auditsReported audit findings to senior managementImplemented and ensured compliance to the Nutrition Labeling Education Act (NLEA) for Planters Peanuts and LifeSavers ProductsEnsured compliance to Kosher dietary requirements for Planters PeanutsTracked and resolved customer returns and complaintsApproved of all printed materials including product packaging and promotional materialsManaged the Document Management staff consisting of three (3) document specialists