Providing exceptional and evidence-based care in massage therapy, with special interest and training in lymphatic drainage and buccal massage.

Fostering the growth of small and medium businesses with the creation and management of corporate communications, quality assurance strategies, and policy development. Elevated and unified the branding of an award-winning design firm through the development of promotional copy.Created web content for an industry-leading online education database and e-commerce platform.

Orchestrated a 66% increase in US holdings during Q3 and Q4 2020 – including initial viability studies, sale negotiation, final acquisition, multi-level licensure, financial structure, capital improvements, and comprehensive operations and staffing.Responsible for the operational and financial success of multiple hospitality operations, including the performance and wellbeing of 3 management teams and 50+ employees.Successfully implemented COVID-19 policies and procedures across all operations and premises. Exceeded County, State, and Federal regulations to ensure utmost workplace and employee safety.

Transferred to California to establish the American branch of the company and three new hospitality locations.Orchestrated the acquisition of existing hospitality businesses, including all legal, financial, and administrative transfers, along with state and civic licensing.Presented quarterly projections, viability studies, and progress reports to members of Board of Directors.Coached employees at all levels to maximize productivity, communication, and morale.

Managed daily operations of a 100-bed international youth hostel, including customer service, maintenance, and all staff-related matters such as hiring, training, scheduling, payroll, and supervision.Administrated staff records, progress and financial reporting, internal and external communications, financial and labour audits, and high-volume network correspondence.Designed and oversaw the first HR department for Canada’s largest hostel network, with 150+ employees over 6 locations; supported company growth and stability by authoring and implementing network-wide policies, including hiring and onboarding, health and safety, employment contracts, and evaluations.