Sophie Hunter Email and Phone Number
Sophie Hunter work email
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Sophie Hunter personal email
First Class International Hospitality Management Honours Graduate from The University of Brighton. I wish to use both my theoretical and practical experience to contribute positively to all work situations, ensuring that work is completed effectively and the highest standard of customer service is delivered. I have a proven ability to adjust to any environment, bringing forth a friendly and reliable manner in order to gain new skills and in turn becoming a valuable member of any team. Whom was also awarded The Cliff Goodwin Memorial Prize sponsored by the British Hospitality Association for the most outstanding final year hospitality student.
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Head Of Membership And RegistrationInstitution Of Railway Signal Engineers Jun 2024 - Present -
Membership And Registration OfficerInstitution Of Railway Signal Engineers Dec 2020 - May 2024
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Cluster Revenue And Distribution ManagerComo Hotels And Resorts Jan 2020 - Sep 2021 -
Cluster Revenue And Distribution AnalystComo Hotels And Resorts Jan 2016 - Dec 2019London, United KingdomManaging three London properties as well as two in Florence, Italy, my current tasks include: • Completing analysis of data sets in order to inform business decisions • Set and manage appropriate yield controls to maximize revenue • Set appropriate pricing among all market segments and distribution channels • Leading weekly and month-end revenue strategy presentations • Preparing full year budgets • Loading corporate and leisure contract rates across multiple channels • Maintaining online rate and contents distribution through the COMO London/Florence Web pages and online travel agent extranets • Monthly commission processing • Monitoring and evaluating market demand trends • Implementation of new systems including IDeas G3 • Maintaining data accuracy within the property management system (guest profiles, rates, availability and system clean up) Achievements Include: • Supervisor of the year 2019 • Employee of the month March 2019
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Acting Reservations Manager (Maternity Cover)Como Hotels And Resorts Jan 2017 - Feb 2018London, United KingdomThe dual role of Revenue and Distribution Analyst alongside Acting Reservations Manager allowed for an immersed data analytical approach while also ensuring customer satisfaction and service quality. Overseeing a team of five I was responsible for all room reservations for two 5-star properties, 19 fully serviced apartments as well as corporate and leisure groups. Mentoring, appraisals and performance development of the team • Recruiting and creation of job descriptions • Preparing weekly team rota and implementing daily checklists • Implementing email templates, organisation of inboxes and creating faster response times
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Reservations Sales AgentComo Hotels And Resorts Dec 2013 - Dec 2015Handling room reservations for two 5* properties, 19 fully serviced Apartments as well as corporate and leisure groups. This role demonstrated the true importance of working as part of a team, as an individual and within a large organisation. Customer satisfaction and service quality were paramount throughout the proceedings of each day, be it by phone or correspondence. Further developments of my computer and communication skills were also gained.
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Reservations CoordinatorPennyhill Park Hotel & The Spa Sep 2011 - Sep 2012Achievements: I continually achieved the highest leisure room rate revenue within the team and was rewarded for my ability to upsell additional packages onto room bookings- All leisure reservations; Overnight stays, Spa, Brasserie and Michelin Star Restaurant, Spa days and treatments, diary of event reservations (including Ladies Lunches and outdoor activity sessions)- Customer satisfaction/complaint hand ling- Producing and attending weekly management arrival meeting- Daily banking and postal duties- Training new and existing colleagues to work with computer systems (During my first week, having had a two day induction training session on a new system SpaSoft, I was nominated by the IT department as the departments trainer on the system) -
Administrative AssistantParkyns Estate Agents Oct 2006 - Sep 2010October 2006 – September 2009 (part-time) - July 2010- September 2010 (Full time)Duties Included: dealing directly with customers, buyers, sellers, landlords and suppliers, overseeing all administrative aspects, fully responsible for adding properties onto the system and office/web based marketing, letting out rental properties, assisting in sales negotiation, training existing employees to web standard, compiling training documents, key holder, updating and creating new filing system, postal and banking duties.
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WaitressCafé Rouge Mar 2009 - Apr 2010Duties included: Greeting customers, taking orders, placing orders, serving food and drink, money handling, cleaning duties, drinks preparation, bar work.
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Showroom Sales AssistantSampson Blinds Feb 2009 - Sep 2009Duties included: Greeting customers, answering calls, customer data input, advising customers on various options of blind products, organising appointments, money handling, and key holder.
Sophie Hunter Skills
Sophie Hunter Education Details
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First Class Honours -
Stowmarket High SchoolArt, Design, Geography -
Stowmarket High SchoolA-C
Frequently Asked Questions about Sophie Hunter
What company does Sophie Hunter work for?
Sophie Hunter works for Institution Of Railway Signal Engineers
What is Sophie Hunter's role at the current company?
Sophie Hunter's current role is Head of Membership and Registration.
What is Sophie Hunter's email address?
Sophie Hunter's email address is so****@****els.com
What schools did Sophie Hunter attend?
Sophie Hunter attended University Of Brighton, Stowmarket High School, Stowmarket High School.
What are some of Sophie Hunter's interests?
Sophie Hunter has interest in Travelling, Eating Out, Socialising, Art, Reading, Photography.
What skills is Sophie Hunter known for?
Sophie Hunter has skills like Hospitality, Hospitality Management, Sales, Hotels, Hospitality Industry, Account Management, Computers, Public Relations, Photoshop, Social Media, Marketing, Customer Satisfaction.
Who are Sophie Hunter's colleagues?
Sophie Hunter's colleagues are Bernard Nyanjaga, Monir Behbin, Ian Allison, Bogdan Godziejewski, Nuril Yudha Hardi Putra, Debbie Bailey Chartered Mcipd, Judith Ward.
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Sophie Hunter
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