Sophie Marsden Email and Phone Number

Good Women Arts Ltd was set up by myself and two other drama school peers from East 15 in order to develop more women's stories and create more jobs for women in the performing arts. Whilst in this role, I have acted as tour manager, stage manager, producer and director for our most recent production of 'The Good Women'.

I currently work as a Maths Tutor for pupils aged 7+ in the London area. At EQ Tutors, we focus on the emotional relationship to the subject and the confidence of the student in their own learning ability. This method allows for the student to develop a positive connection to the subject and their attitude to learning in general, leading to a greater chance of success within the subject area. So far, I have successfully prepared pupils to take entrance exams for Emanuel School, 11+, 11+Pre Tests and CAT4, with a certain individual coming within the top 5% of students in the UK, as well as being offered places at Marlborough, Wellington and Charterhouse. Every child learns differently, and has different methods of engaging with the outside world, so always take the time to understand their likes and dislikes and plan my lessons accordingly. This attention to the individual is to what I owe my current success in this field.

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Data & User Support Officer Key responsibilities include:- Assist both commercial and research data users obtain their forecast data needs.- Assist in the collection of information for research licensing requests, covering the scope, duration and project needs.- Time management of user & data requests against internal tasks, such as updates of team & user information guides on the company intranet, confluence or website.- Assist in the update of standard operating procedures and guidelines for company-wide use, based on user feedback and my own training within the role.- Communicating highly technical concepts to audiences with varying levels of understanding via a ticketing system (Jira).- A scientific and practical understanding of ECMWF products, Point of Sale system and Product Requirements Editor and dissemination data-store.- Organise various internal and external meetings with members of the team & data users.Work in tandem with the finance, legal and scientific departments using multiple programs and databases, such as Live link, DocuSign and Microsoft Office.- Consistent communication and a strong sense of collaboration within a multi-location based team.Attend remote daily meetings on incoming requests and discuss the delegation of new issues within the team, depending on strengths and who feel they need certain skills refining.- Work on multiple tasks in unison, often with different and shifting deadlines, depending on the Centre’s needs.Training Support Administrator Key responsibilities include:- Smooth running of the training events at ECMWF's Reading Base. - Co-ordination with the training leads and remote events team- Technical set up for presentations in person and streaming lectures for remote participants.- Training Participant social and professional engagement- Point of contact for networking opportunities between ECMWF employees and Training Participants- Organisation and provision of training materials.

Upon my return to ECMWF, I was tasked with assisting in the due diligence checks for contract initiations and closures. This grew to incorporate the monitoring of the closure of the first phase of Copernicus, including the processing of payments. Since I work part-time, I have had to time-manage my workload within a three-day week and hence, have successfully adapted to prioritising tasks . I also assist the Contract Management Officers in the communication to contractors and have helped gather conclusions from and assess the recorded findings from third party audits for our contractors. The use of Microsoft Office Suite programs, such as Word and Excel, is required daily in my role, and so I am readily familiar with how to utilize them to my advantage. I am a dedicated and thoughtful worker and as such I am a self-starter when approaching a given task.

The Section for which I worked is responsible for the implementation of over 200 contracts with multi-national entities. I managed the timely reception of progress reports from all contractors on a minimum quarterly and annual basis. I conducted an initial assessment on completeness and (non-technical) quality aspects, abstraction of relevant data, the fine-tuning and merging of documents through the use of the Microsoft Office Suite programs, for senior management review. My due diligence and attention to detail was essential in this. The confidence to chase up any outstanding deliverables or contributions was always required and I successfully managed a diverse and often heavy workload, as I had to work efficiently under pressure to meet hard deadlines. I actively sought feedback from my colleagues to streamline the reporting processes and to keep the reporting templates current.I was dedicated and enthusiastic within my work and as such I was readily a self-starter when approaching a given task. My daily responsibilities included supporting the Senior Copernicus Contracts Administrator by updating contractual statistics and contact details using Unit 4 Business World Online, the monitoring of incoming emails and populating meta-data files of the Copernicus Deliverables Open Text tool. I also supported Contract Management Officers in the communication and guidance to contractors and in my attendance to contractual progress meetings. Hence, I was granted management of our Climate Change Service Demonstrator Contracts. I monitored the majority of these contracts from negotiation to closure, and since all were pre-agreed price contracts, the price was always negotiated down where possible. I was in daily contact with my contractors and I collaborated with technical and scientific colleagues responsible for tracking the technical implementation of the contracts.

It is a high paced and often very pressured environment in which excellent administrative and organisational skills are essential when managing a sometimes very large workload. As the client services team liaises with both medical referrers, consultants and patients directly, we always need a positive and calm attitude toward problem-solving. I have recently taken on the role as Head of Telephony and I am also a Mitel and Meddbase (the clinic's main database platform) superuser.

Excellent communication and organisational skills and the ability to work well as a team, particularly under pressure, were imperative in this role. Exceptional customer service was always required, and a detailed knowledge of the company communications network was essential. My main responsibility was to calmly transfer customer calls to the correct department as quickly and efficiently as possible.

I was required to have good mathematical skills and an excellent knowledge of foreign currency for this role. Attention to detail and accuracy during each transaction was essential. Handling of large amounts of cash, stock replenishment and upselling of products were my main responsibilities within this role.

I was approached to take up the role as Assistant Producer for the Theatre Company: Outrider Anthems. This was for their run of a Reading based production named 'Song of Crow' by Jennifer Leech, who also wrote the 2015 play 'Take Two' in which I played a Jewish woman. Due to my previous experience as a producer at the Edinburgh Fringe, I felt readily prepared to provide the assistance both Jennifer and the production required. I was present at all rehearsals in our chosen venue and I assisted with the marketing of the project on social media. The layout of the space and the design of the set was discussed in collaboration with myself, the producer and director and when it came to the show itself, I supported the company by taking on the role as stage manager.

This was a chance for me to develop managerial and leadership skills in a fast paced and pressed environment. A weekly report, including a stock take, was sent to Head Office, describing sales within the concession and Topshop Bristol as a whole. Each delivery I received contained pieces that were suggested by myself or carefully selected by Head Office based on my report and current fashion trends. Sales targets were often achieved. I also worked on the shop floor as a sales advisor and 'Oh My Love' brand expert and representative within the store. Providing the highest level of customer service was essential in this role.

In the summer of 2014, I produced two successful sketch comedy shows with the Bristol Revunions for the Edinburgh Fringe Festival; Bonus Materials and Sweet Nothings.This involved the careful organization of logistics, branding, social media, accommodation and actor support as well as the curation of props, costumes and communication materials such as banners, flyers and posters. I also assisted in the technical production of sound and lighting during each performance.