Sophie Pilot Email & Phone Number

Annecy, Auvergne-Rhône-Alpes, France

Découvrez comment je peux vous aider à concrétiser votre projet de vente ou d'achat dans votre secteur. Je vous accompagne de la première estimation de votre bien jusqu'à la signature de l'acte authentique.

Annecy-Le-Vieux, Auvergne-Rhône-Alpes, France

Annecy-Le-Vieux

Ma mission au sein du Groupe ACB Xerox? Accompagner les entreprises du bassin annécien et des Aravis afin d'optimiser leurs processus de gestion documentaire et de digitalisation.Créé en 1989, le Groupe ACB intervient sur les Savoie et l’Ain. Plus de 2000 clients, entreprises et administrations, nous accordent leur confiance dans la gestion quotidienne de leurs documents au travers de leurs équipements bureautiques ou de production.

Région De Genève, Suisse

• Suivi commercial et traitement des commandes pour chacun des clients (Dufry, Kappe, Richardson, Airlines et ferries)• Suivi et contrôle dépenses par zone• Saisie et suivi du Sell In / Sell Out• Gestion des promotions par zone (objectifs, cadeaux, matériel promotionnel) et suivi du résultat• Élaboration et mise à jour de tableaux de bord, études de prix et de marché• Relais Marketing entre les marques et les marchés • Suivi des sorties/prévisions et plan marketing pour chaque client• Contacts téléphoniques avec les sales managers et suivi des ambassadrices

Allonzier-La-Caille

• Managed the daily customer relationship with 4 countries/customers ( United Kingdom, Russia, Ukraine and Czech Republic)• Processed orders and followed-up the shipments and back orders• Issued and sent invoices in due time• Dealt with customer’s claims and requests in a timely manner• Daily liaised with other departments (marketing, supply chain, production, accounting)• Monthly achieved the internal audit of the service (SOX)• Provided weekly activity reports to the Corporate Service Director

Annecy-Le-Vieux

• Managed the sales administration for the French retailers (about 300 customer accounts) and the EMEA distributors (about 10 countries)- processed orders (data entry to delivery and also returns and claims)- managed key accounts deliveries with the full respect of their terms and conditions (Decathlon, Amazon…)- followed-up distributors orders (launching production in Chinese factories, payment request and direct delivery)• Daily liaised with the logistic subcontractor to control deliveries and give instruction for specific orders• Supported the sales representatives: sales prospection, customer accounts opening• Updated the ERP database (customers information, products cards, prices)• Worked with the IT provider to develop the ERP system (sales and marketing functionalities)• Set up and improved customer service procedures according SOX rules in collaboration with the financial department ( Nasdaq quoted company: HLYS)

Annecy-Le-Vieux

• Managed the sales administration for the French retailers (about 300 customer accounts) - processed orders (data entry to delivery and also returns and claims)- managed key accounts deliveries with the full respect of their terms and conditions (Decathlon, Amazon…)• Daily liaised with the logistic subcontractor to control deliveries and give instruction for specific orders• Supported the sales representatives: sales prospection, customer accounts opening• Updated the ERP database (customers information, products cards, prices)• Worked with the IT provider to develop the ERP system (sales and marketing functionalities)• Set up and improved customer service procedures according SOX rules in collaboration with the financial department ( Nasdaq quoted company: HLYS)

Annecy-Le-Vieux

• Processed orders for 2 apparel brands (data entry to delivery)• Managed key accounts deliveries (Decathlon, Go Sport)• Edited invoices

Metz-Tessy

• Processed orders for an area of 300 retailers• Processed orders and controlled deliveries for the buying group Intersport, Sport 2000, Twinner and Au Vieux Campeur• Managed returns and logistic claims

Cycle Supérieur Des Affaires, Maîtrise "Responsable En Commerce Et Gestion"

Equivalent to a master's degree in Business Administration

Dut Information Et Communication, Option Publicité Et Marketing

Equivalent to a 2 year university degree specialized in communication and marketing