Sophie Webster Email & Phone Number

Newcastle, New South Wales, Australia

Geelong, Victoria, Australia

As a Customer Service supervisor I helped supervise and manage staff in any given shift to ensure that all duties were completed effectively, managed and organised staff break times. I communicated effectively with customers across a range of demographics, receiving excellent feedback from management for client relations, developed strong relationships with management and team members which contributed to a cohesive team, de-escalated and resolved customer complaints in line with store policy… Show more As a Customer Service supervisor I helped supervise and manage staff in any given shift to ensure that all duties were completed effectively, managed and organised staff break times. I communicated effectively with customers across a range of demographics, receiving excellent feedback from management for client relations, developed strong relationships with management and team members which contributed to a cohesive team, de-escalated and resolved customer complaints in line with store policy. Completed Responsible Service of Tobacco training and served customers in compliance with regulations. Show less

Geelong, Victoria, Australia

As a Director of Publications at Deakin Students’ Criminology Society (Geelong) my responsibilities included:- Assisting in editing and updating the website- Writing and posting blog posts- Assisting in production of the newsletter - Communicating with members of the publications portfolio - Collaborating with other portfolios on the committee and other society’s and clubs

Geelong, Victoria, Australia

As a general committee member my roles included volunteering at university events and running the club stall, communicating with both club members and committee members, attending annual general meetings and monthly committee meetings, constructing reports on email statistics and outreach, constructing monthly newsletters and event emails/promotions.

Eden, New South Wales, Australia

Worked within a team to complete tasks set by my employer. Tasks required a degree of physical strength to complete such as moving beds, chairs, tables and outdoor furniture. Within the team we were able to delegate tasks and complete those individually to ensure that all required tasks are completed. I have experience in keeping a workplace tidy and completing tasks independently and with minimal supervision.

Eden, New South Wales, Australia

Completed tasks to a deadline in a busy and fast paced environment which contributed to the productivity of the restaurant, communicated any issues or concerns between customers and management which resulted in the resolution of the customer complaints, supported and trained new employees by explaining expectations of the role and demonstrating the use of equipment such as cash registers and EFTPOS machines to ensure that all colleagues worked well together. Completed Responsible Service of… Show more Completed tasks to a deadline in a busy and fast paced environment which contributed to the productivity of the restaurant, communicated any issues or concerns between customers and management which resulted in the resolution of the customer complaints, supported and trained new employees by explaining expectations of the role and demonstrating the use of equipment such as cash registers and EFTPOS machines to ensure that all colleagues worked well together. Completed Responsible Service of Alcohol training and served customers in compliance with regulations. Show less

Eden, New South Wales, Australia

Assisted in managing restaurant area including maintaining a clean shop, handling food and drinks, communicating with customers and coworkers to ensure task are completed in an effective and timely manner.