Sophia Bengzon Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

-Own enterprise/Tier 1 customer relationships post-sale which includes adoption, ensuring satisfaction, and renewals-Know the product inside and out in order to manage customer activities including onboarding, training, and growth-Act as an expert in SOC 2, ISO 27001, HIPAA, and other forms of compliance-Set-up recurring customer syncs to discuss progress towards goals, opportunities to leverage the platform, and gather any relevant feedback-Deliver on key success metrics such as NPS and CSAT along with achieving internal team goals-Work cross-functionally with sales, marketing, engineering and product teams to align on customer needs and company strategy-Constantly analyze, refine, and iterate on internal processes to make them more efficientSecureframe is the leading platform for security compliance automation. Secureframe makes obtaining and maintaining the most rigorous global compliance standards, including SOC 2, ISO 27001, HIPAA, and PCI DSS, easy and effortless. With over 100+ integrations to core services such as AWS, Google Cloud, Azure, Github, JAMF, and Okta, Secureframe automatically and continuously collects audit evidence, runs security awareness training, monitors infrastructure, and more.Backed by Kleiner Perkins, Gradient Ventures (Google AI Fund), Accomplice, Base10 Partners, BoxGroup, Village Global, Soma Capital, and a handful of amazing investors.https://secureframe.com/careers

-Own customer relationships post-sale which includes adoption, ensuring satisfaction, and renewals-Know the product inside and out in order to manage customer activities including onboarding, training, and growth-Act as an expert in SOC 2, ISO 27001, HIPAA, and other forms of compliance-Set-up recurring customer syncs to discuss progress towards goals, opportunities to leverage the platform, and gather any relevant feedback-Deliver on key success metrics such as NPS and CSAT along with achieving internal team goals-Work cross-functionally with sales, marketing, engineering and product teams to align on customer needs and company strategy-Constantly analyze, refine, and iterate on internal processes to make them more efficientSecureframe is the leading platform for security compliance automation. Secureframe makes obtaining and maintaining the most rigorous global compliance standards, including SOC 2, ISO 27001, HIPAA, and PCI DSS, easy and effortless. With over 100+ integrations to core services such as AWS, Google Cloud, Azure, Github, JAMF, and Okta, Secureframe automatically and continuously collects audit evidence, runs security awareness training, monitors infrastructure, and more.Backed by Kleiner Perkins, Gradient Ventures (Google AI Fund), Accomplice, Base10 Partners, BoxGroup, Village Global, Soma Capital, and a handful of amazing investors.https://secureframe.com/careers

- Test all technical and non-technical controls through the review of customer evidence and document results according to industry standards- Provide professional and timely communication with customers through in-person communication, email, and video conferencing- Identify up-sell and cross sell opportunities and escalate to sales- Provide guidance to new and junior resources on projects- Own the setup and maintenance of audit project management tools- Assist management in reviewing and drafting SOC reports- Create process improvements to better the organization

- Lead detailed interview sessions with clients to facilitate the discovery of security processes- Test all technical and non-technical controls through the review of customer evidence and document results according to industry standards- Provide professional and timely communication with customers through in-person communication, email, and video conferencing- Identify up-sell and cross sell opportunities and escalate to project leads- Provide guidance to new and junior resources on projects- Assist project leads with the setup and maintenance of audit project management tools- Assist project leads in reviewing and drafting SOC reports

- Attended and took notes detailed interview sessions with clients to facilitate the discovery of security processes- Tested most or all technical and non-technical controls through the review of customer evidence and document results according to industry standards- Provided professional and timely communication with customers through in-person communication, email, and video conferencing- Identify up-sell and cross sell opportunities and escalated to project leads- Assisted project leads with the setup and maintenance of audit project management tools- Assisted project leads in reviewing and drafting SOC reports

Reston, Va

Bachelor Of Business Administration - Bba, Computer Information Systems, 3.505

Activities and Societies: -Current member of the Gamma Sigma Sigma Service Sorority -Membership Committee Member -Vice President.

Advanced Diploma