- Co-founder CertUp-Maïeutika and member of the Management Team- Responsible for COFRAC accreditation and certification- Quality auditing Qualiopi and Lucie 26000 OF (RSE)- Training, coaching and qualification of the audit team

As Management Team member with expertise in Quality Auditing, Process & Service Optimization and People Management, I focus on delivering trustworthy services and pragmatic solutions leading to maximized customer satisfaction. Main roles and responsibilities:- Member of the Management Team – challenged by the ever-changing environment of a SME in the sector of Learning and Consulting. - Quality Auditing - committed to high standards of quality, integrity and reliability. - Responsible for BELAC-accrediation and certification.- Process and Service Management – driven by objective analysis, pragmatic results, efficiency and continuous improvement.- People Management - Training, coaching and management of internal and freelance teams – Believer in multi-disciplinary and virtual teams and creative approaches. - Co-development and co-creation of branches in Spain and France.

Expert in audit methodology and auditing - Qfor – kmo-portefeuille – Audit Chèques Formation – ISO 9001 and 29990/3.

More than 350 audit missions, applying different audit methods, focusing on internal processes and client satisfaction in the sector of Learning and Consulting.