• Conducted research on payment gateways and fintech firms to develop a strategic plan for the company• Assessed the ease of entry into the China technological market with our business model, did research to avoid legal ramifications and liaised with agencies to spearhead expansion to China. • Collaboration with other department heads to ensure a smooth expansion so that the organisation’s technological assets could be introduced to the China market and operate smoothly within the country

• Conducted market analysis and competitors’ research to coordinate execution of recruitment marketing strategies• Creation of HR related marketing content for the company’s social media channels to successfully acquire talent and effectively convey company vision, mission, and values • Reviewed strategies for recruitment processes and was involved in executing strategies to strengthen company culture• Conducted interviews, employee onboarding and exit interviews to provide valuable feedback, integral to employee retention and engagement• Apply persuasive copywriting skills in the generation of collaterals

• Managed and trained over 50 employees on the use of Warehouse Management System• Achieved a lead time of 4 days in a migration project of 40,000 SKUs as an on-site assistant lead • 15% increase in efficiency for inventory update and storage utilisation reporting processes• Involved in producing audit videos for cycle count, security processes and warehouse organisation• Creation of SOPs and work instructions for all departments • Utilised SAP for daily operationsSkills: Microsoft Excel, Word, SAP, WMS

• Designed and launched a B2C website using Shopify, connected to payment and delivery systems• Set up of back end inventory system managing SKU, SEO and assets for over 20 products• Computed shipping rates for local delivery • Copywriting of brand vision and mission• Edited images for website using Adobe Photoshop

• Achieved 56% increase on total post engagement in the period of employment• Created social media content (promotions and engagement) for over 70 different products • Conducted customer engagement analytics report to optimise marketing strategies