Sophia Iverson Email and Phone Number

-Assist and educate callers about their options regarding disability benefits, healthcare and employment options, and community resources-Identify resources and benefit options, support decision making, and find potential solutions.-Provide support for callers in high stress situations-Take multiple calls a day and perform accurate and detailed call logging.-Discuss topics such as affordable and accessible housing, Medical Assistance and Minnesota Health Care Programs, Waivered Services, and more

-Assisting the coordinator in council management and project tasks-Develop and execute projects related to employment and housing in the Twin Cities Metro area-Collaborate with other providers and advocacy organizations to improve the knowledge of people's options in the state.

• Track bills currently in state legislation by reviewing the legislative journals daily, listening and going to legislative hearings at the State Capitol, and engage with stake holders and state officials about mental health related legislation.• Engage with stakeholders effected by mental health policies in Minnesota.• Represent NAMI Minnesota and the Mental Health Legislative Network in coalition meetings such as the Homes for All Coalition, the State Advisory Council on Mental Health, and others. • Assist in coordinating and running logistics of Mental Health Day on the Hill, including getting buses contracted for volunteers around the state, prepping materials, booking ASL interpreting, and assisting on day of. • Schedule and meet with legislators to promote the organization’s legislative agenda.• Input information into Constant Contact for the weekend legislative updates, including what is happening during legislative session, small write ups of federal and state news, and action alerts for bills moving through session.• Support and supervise policy interns.• Research and compile information on a variety of mental health related legislation including housing, education, and parity.

MNLEND Fellow for Institute on Community Integration within University of Minnesota learning various leadership skills and topics related to individuals with intellectual and neurological disabilities.• Received interdisciplinary training in areas of neurodevelopmental and related disabilities, including person-centered training.• Interacted with individuals from multiple disciplines including healthcare, social work, advocacy, and graduate students.• Developed complex policy briefs and host policy brief forum on evidence-based research and difficult discussions. • Connected training to the Health Resources and Services Administration’s Maternal and Child Health Bureau’s MCH Leadership Competencies that are core to the LEND Program Curriculum.• Presented on legislative advocacy at the state level for the group.

• Tracked bills currently in legislative session through Excel spreadsheet and was in communication with state officials and legislators • Created public facing legislative update material • Attended staff and policy meetings and provided updates as needed• Supported mission and legislative agenda of the Council • Strategized and developed plan for Minnesota State Fair booth and kept records of operations for future use and built operations guide• Managed State Fair schedule and assisted in background operations • Developed and built accessible feedback surveysGained advance skills in Microsoft Office and Teams meetingsCommunicated with external stakeholders such as constituents with disabilities, policymakers, state department staff, and communications staff

• Supported the Helpdesk team by taking calls and help develop Results Based Accountability measurements • Communicated with disability-identifying individuals from around the state of Minnesota about access and assistance to various services and needs • Participated in staff and Helpdesk meetings to discuss improvements and positive impact from Helpdesk service• Prepared public comment on DHS Public Charge rule in April 2022• Presented and Transcribed trained on Social Determinants of Health for individuals with disabilities and staff

• Updated advocacy website content to reflect the legislative priorities and goals of the organization and partners.• Hosted virtual training for individual with disabilities about self-advocacy and speaking to state officials• Organized virtual meetings between Minnesota State legislators and constituents receiving services from the organization.• Promoted Disability Day at the Capitol and continue an active social media presence related to legislative advocacy.• Proofread and formatted a Grant PowerPoint presentation for C-Suite Executives.• Created and Distributed mass email blasts through Constant Contact and other external methods to organization stakeholders.

Duties include: Create agendas, scheduling, and facilitating monthly MAPCS MeetingsRegularly meet with the Minnesota Private College Council (MPCC) to receive legislative updates and discuss plans for MAPCS events and meetingsWork with MAPCS Members and MPCC to organize the annual MAPCS ConferenceSit on the Minnesota Office of Higher Ed Student Advisory Council Testify in Minnesota Higher Ed committees and meet with Legislators and Senators to advocate for MN State Grant and other legislative priorities decided by MAPCS.

Support the Civic Engagement Collective to promote civic engagement in the University communityCoordinate and implement civic engagement and voting events, support others with their eventsCreate communications content for education and engagement (social media, flyers, emails, etc.)Co-lead Civic Engagement Fellowship cohort; support them in leading Deliberative Dialogue sessions

Support research and strategy projects ;Transcribe interviews, proofreading and editing ;Manage technology and software on all computers used by employees through:Apple Business Manager and JAMF software

-Assist professors with technology issues while maintaining patience and understanding-Help maintain and test overall classroom technology and equipment-Work with EMS database and ServiceNow Software platforms for classroom management-Create incident tickets for issues to help keep records of technology issues.