- Served as the primary point of contact for clients, managing client intake and maintaining strongclient relationships.- Facilitated communication between attorneys, clients, and court personnel to support effectivecase management.- Managed scheduling and calendar coordination for attorneys, ensuring efficient daily workflowsand organization.

-Developed problem-solving abilities by leading a team of retail staff during shifts, as well as identifying and resolving unexpected situations. -Monitored and managed bakery inventory, including ordering supplies and maintaining stock.

-Developed multitasking and immediate troubleshooting while serving 200+ customers per shift during fast-paced operations.-Utilized upselling and communication skills resulting in high customer satisfaction.

- Received “Extra Caring” and “Preferred Client” Achievement.

-Supported and tutored 50+ students outside and inside the embedded course (Psychology Writing Workshop and First-Year Writing). Tutored and mentored students to improve in their courses and college success.-Recognized by 2 supervisors for actively adhering to directions by being attentive in weekly meetings. Interactive meetings involved developing leadership, mentorship, and tutoring skills.

- Demonstrated time management skills by creating meals in an efficient manner for a customer basis of 50-100+ people per day. - Proactively adhered to procedures for safe food preparation, assembly, and presentation procedures.

-Successfully adapted to rapidly changing work conditions and safety protocols during the COVID-19 pandemic, ensuring safety compliance among customers as well as ensuring business continuity.-Exceeded management expectations by working at the highest grossing location with 200+ customers, resulting in winning an in-house competition making the most cones among staff.