- Create high quality multi-media content- Host engaging lviestream sales shows for a variety of product categories- Collaborate with marketing and sales team- Analyzed audience engagement metrics

-Establish and maintain strong relationships with clients and partners to drive business growth. -Collaborate with marketing, product development, and customer service teams to align sales strategies. -Foster a customer-centric culture within the sales team, emphasizing the importance of meeting and exceeding customer expectations.-Coordinate and execute activation events to drive brand awareness.

-Execute daily menu presentation by sharing extensive knowledge of each course. -Manage and confirm daily reservations, promptly greet and seat guests upon arrival.-Knowledgeable in Japanese Sake and Fish. -Use POS systems and consistently maintain 20%+ in gratuity.-ServSafe certified

-Create weekly schedules for employees and assign tasks for optimal workflow. -Oversee website operations on each selling platform. (i.e., Shopify, Popshop Live, NTWRK, TikTok Shop) -Promote and maintain consistent efficiency amongst the team during fulfillment.-Manage backend functions on livestream selling platforms.

-Create product listings and collections on Shopify. -Merchandise website according to new drops and styles. -Prepare labels and packing slips of wholesale orders for the shipping team to fulfill.

-Managed daily office functions by processing and packaging online, retail, salon, wholesale and distributor orders. -Created and managed products and their inventory on Shopify, Amazon, and Quickbooks.-Created order forms and vendor documents on Excel and Dropbox.-Liaison between suppliers for domestic and international product development.-Prepared and planned press releases, launch parties, and sendouts for editors/influencers for new products.

-Prepared garments, accessories, and beauty products for purchase then merchandised items on the sales floor based on store guideline handbooks. -Provided outstanding customer service while working POS systems. -H&M Showroom experience, prepared garments for high-profile clients.-Maintained the sales floor, cash wrap, and stockrooms daily per shift.

-Provided excellent customer service daily by answering all phone calls, emails, and booked appointments for clients. -Created inventory sheets and tracked weekly inventory of nail supplied and placed orders for supplies.-Many of the Nail Artists only spoke Japanese, worked as a liaison between clients and Artists during appointments.

-Overnight merchandising shifts to create new displays following store handbooks and guidelines.-Provided customers excellent service to find their perfect product.-Restock and maintain the displays and sales floor daily per shift. -Completed purchases using POS systems and wrapped them in decorative wrapping.

-Provide top customer service during transactions on POS systems. -Maintain cleanliness on sales floor, fitting room, and cash wrap.-Retrieved garments and products for customers based on their needs.