Sophie Roberts Email and Phone Number
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I’m Sophie, the Managing Director and owner of Koozai, a leading UK digital marketing agency with over 18 years of experience and a track record of success across diverse industries. My role involves steering the strategic direction and operations of the company while inspiring our remote team of digital marketing experts.At Koozai, we prioritise people, always putting people at the heart of success. From our client strategies to our team culture, we put people first. Our approach focuses on understanding our clients' customers and delivering real value. We maintain a healthy work-life balance and hire individuals who are smart, kind, and committed. We partner with clients who appreciate our dedication to building genuine relationships and achieving meaningful results. 🟠 WORK WITH USWe offer comprehensive services to elevate your digital marketing:✅ Search Engine Optimisation (SEO)✅ Digital PR✅ Content Marketing✅ Paid Search✅ Paid Social🟡 COSTSOur services start at £825 per day for retainers and £1000 per day for consultancy/projects.🟣 OTHER SERVICESIn addition to retainers and projects we also offer:🧡 Brand Support: Tailored, on-demand digital marketing support. More at koozai.com/services/digital-marketing-brand-support/🧡 Digital Marketing & SEO Audits: Actionable, evidence-led audits. Learn more at koozai.com/digital-marketing-audits/🧡 WordPress Website Design and Development: Established website design and development services. Details at koozai.com/services/web-design-development/🟢 WHY USThe Koozai team is fantastic — filled with brilliant minds and kind hearts. We work only with clients who appreciate our assistance and are genuinely nice people. At Koozai, we prioritise people, putting them at the heart of success. Our approach centers on understanding our clients' customers, delivering genuine value, and fostering meaningful connections.🔵 ICEBREAKERS YOU CAN TALK TO ME ABOUT🏝 Greek Islands - I've adored each one I've visited!🏡 Home organisation - think Stacey Solomon, Dilly Carter, The Home Edit, Marie Kondo.🎶 Pitch Perfect movies - all of them (yes even the last one)🎬 The Equalizer - both the movies and the Queen Latifah series🌊 Coastal Living - I'm based on the south coast, across from the Isle of Wight, and adore it.In short, I'm an home organisation obsessive with a sarcastic sense of humour, a sprinkling of sass and a love for cheesy movies and 80s cartoons — but don't let that deter you.Looking forward to connecting!
Koozai
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Managing DirectorKoozai Feb 2018 - PresentLee-On-The-Solent, Hampshire, GbBoard Director with operational responsibility for the day-to-day management and leadership of The Koozai Group Ltd; a multi-award-winning Digital Marketing brand committed to delivering the best results for clients in SEO, Content Marketing, Paid Search and Paid Social. • Creation and implementation of the organisation’s rolling 3-year business plans• P & L responsibility: reduced operational costs and put in place process and systems to maximise cost effectiveness and profitability• Developed new business streams by producing online training courses and a consultancy arm to our suite of products and services• Develop and manage 7 direct reports, all of whom work remotely [Koozai has had a home working policy in place for many years]• Chair weekly agency meetings, monthly board meetings and quarterly business and strategic reviews• Improved client and team satisfaction levels -
Operations DirectorKoozai Jun 2017 - Jan 2018Lee-On-The-Solent, Hampshire, GbWorking for Koozai, a UK digital marketing agency. I use my knowledge of marketing communications and people management to head up a digital team of 20+ digital gurus across our offices in Southampton and London. Overseeing the day to day activities of the agency and ensuring we have the culture, processes and strategy in place to allow us to grow and give our clients, including Red Funnel Ferries, CIM, First Vehicle Leasing and HIPPO an excellent ROI. -
Client Services ManagerKoozai Jun 2016 - May 2017Lee-On-The-Solent, Hampshire, GbI use my knowledge of marketing communications and people management to head up a digital team of 20+ digital gurus. Working on the overall marketing strategy for our clients including Papa Johns, Red Funnel Ferries, CIM, First Vehicle Leasing and HIPPO. -
Associate DirectorWilliam Murray Communications Oct 2014 - Apr 2016Wanstead, London, GbWith responsibility for circa £1M of turnover for this B2B, public relations agency. Including the integration of digital communications into the agency; the management and motivation of the team in order to achieve agency growth and profit targets.Management of an in-house team, plus additional temporary support staff; and an external digital agency. Strategic direction of own account portfolio, including being board contact at senior client level.• Development of a robust social media strategy and its proactive implementation• Implementation of new procedures and processes to improve agency efficiency• Successful presentation of new business pitches -
Director Of OperationsHospitality Guild Nov 2012 - Oct 2014The Hospitality Guild is an alliance of employers, skills bodies, individuals and training providers dedicated to promoting the professionalism of the hospitality industry. We're here to progress the industry’s desire to simplify professional development, in order to help the sector address its skills shortages and train and retain the best staff. I lead the activities of the Hospitality Guild to ensure we bring together industry and improve the image of the sector by simplifying information, and promoting skills and careers.I am responsible for the professional leadership and management of the Hospitality Guild. Developing the Hospitality Guild’s role as the unifying body for promoting professionalism within the industry and giving direction and leadership toward the achievement of the Hospitality Guild’s, mission, strategy, and its annual goals and objectives.
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Executive DirectorAcademy Of Food & Wine Service Jan 2003 - Oct 2012A not-for-profit, membership organisation focussed on encouraging individuals and businesses in the UK hotel, restaurant and catering industry to identify, improve and maintain the highest standards of professional food and wine service for their customers.Serve on the board of directors as an ex-oficio. Take responsibility for overseeing the day-to-day operations of the Academy of Food & Wine Service, helping develop and implementing strategies for the business for approval by the boardNetwork with opinion formers across the industry, including; hotels, restaurants, food, wine & equipment suppliers, as well as professional bodies, to create influence and encourage actionManage a team of people within the company and outsourced agenciesSit on the organising committees of fellow organisations in the industryDevelop new business via industry contacts, networking and re-energising the organisation in terms of suppliers and sponsors, as well as membership benefitsManage the needs of a wide portfolio of highly regarded companies within the hospitality sectorOversee the development and implementation of a comprehensive series of profitable events and projects to benefit the membership and achieve objectives within budgetAchievements include:Establishing strong industry relationships that have generated growth in new business income for the company Client relationship management resulting in ongoing long-term partnershipsDeveloped new, well respected and profitable, annual competitions to reward and recognise excellence in the industry. The UK Restaurant Manager of the Year, Future Stars of Gastronomy and the Gastronomy Team of the Year Corporate engagement and retention of a number of high profile businesses for Academy events and projects
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Pr & Events ManagerThe Restaurant Association Jan 2000 - Jan 2003The trade association, representing the interests of the restaurant and hospitality industryManaged all marketing, sponsorship, communication and PR plansRepresented the Association with clients and membersCorporate engagement of companies for Association eventsHelped develop and run Association events such as the Young Chef, Young Waiter competition and member networking events such as golf days, overseas wine visits and dinnersManaged all outsourced functions such as; PR, filming, photography and AV productionSat on various committees and reported to sponsors, clients and industry on progressAchievements include:Increases in sponsorship incomeDevelopment of Go Eat! National Restaurant Week which was embraced by over 150 restaurants throughout the UK and run in conjunction with a national newspaperAll the events were within budget for the first time in decadesThe formation of a national committee to encompass value-added components to existing projects
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Pr Account ManagerFlapjack Communications May 1998 - Dec 2000A specialist consultancy providing bespoke solutions to clients within the technology industryManaged a diverse portfolio of technology clients and assisted them in achieving their objectivesImplemented existing projects and attracted new businessManaged diverse PR campaigns for the clients Implemented new processes and re-organised existing systems to make them more efficient and profitableAssisted senior management in achieving budgeted income Achievements include: Organising a launch event for 250 guests at a central London club which resulted in over £25K worth of media coverageThe implementation of a media relations program for a new client, which included serving as media contact; pitching stories to local and national media, including online services; writing press releases; providing print and broadcast interviews; and developing media materials such as fact sheets and press kits.
Sophie Roberts Skills
Sophie Roberts Education Details
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University Of Central LancashireMarketing And Public Relations -
Southampton Polytechnic, HampshireHnd Design Communications -
Fareham College, HampshireA Levels; Psychology And English Language -
Bay House SchoolGcses (8 A-C'S)
Frequently Asked Questions about Sophie Roberts
What company does Sophie Roberts work for?
Sophie Roberts works for Koozai
What is Sophie Roberts's role at the current company?
Sophie Roberts's current role is The people-first, digital marketing agency leader | MD @ Koozai | Running a digital marketing agency people want to work with and for. Offering SEO, PPC, Content Marketing & Digital PR services..
What is Sophie Roberts's email address?
Sophie Roberts's email address is so****@****zai.com
What is Sophie Roberts's direct phone number?
Sophie Roberts's direct phone number is +4433035*****
What schools did Sophie Roberts attend?
Sophie Roberts attended University Of Central Lancashire, Southampton Polytechnic, Hampshire, Fareham College, Hampshire, Bay House School.
What skills is Sophie Roberts known for?
Sophie Roberts has skills like Event Management, Hospitality, Public Relations, Management, Food And Beverage, Media Relations, Wine, Marketing, Training, Hotels, Budgets, Marketing Strategy.
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