Unit4 is a software company that designs and delivers enterprise software and ERP applications and related professional services for people in services organizations, with a special focus on the professional services, education, public services, and nonprofit sectors.

• Arranging meetings/flights/hotels/dinners for 4 Execs internationally• Diary and schedule management for 4 Execs across different time zones, maintaining confidentiality at all times, ensuring no meeting clashes and adequate time between meetings is allowed (for over run etc)• Processing expenses in a timely manner• Taking meeting minutes and actions, distributing and following up to ensure actions completed by agreed deadlines• Liaising with clients and business guests for meetings; the first point of contact for our CEO when visiting the UK• Part of the Global Office Management team, keeping Snow’s intranet up to date with office related information and continuously looking for ways to improve our customer and employee experience within the offices globally, creating a consistent look and feel.• Involved in the recruitment of a new Office Manager• Involvement in ad hoc projects as required, creating online surveys, collating the results and arranging awards to be presented to the winners.

• Arranging flights/hotels/dinners for the General Counsel and President & COO• Providing personal support to the General Counsel, working with other members of his family to arrange flights for them, assisting with personal matters where required.• Liaising with the EAs of the company investor to arrange quarterly Board meetings and Board dinners• Producing hard copy Board materials/presentations/agenda, attending the meetings as onsite support as required• Diary management and travel for both Executives internationally, maintaining confidentiality at all times• Processing expenses in a timely manner

• Extensive calendar and diary management across multiple time zones• Offering personal support to the Group VP, arranging routine personal, and social appointments including mini weekend breaks. • On call 24/7 for the Group VP, providing total support, including checking in flights, securing his preferred seats, ensuring correct food on the plane is served. Changing flights and hotels often at very short notice.• Expense reporting• Email management for 4 Execs (maintaining confidentiality at all times)

Snow's Mission: To stop organizations paying too much for the software they consumeWhether it’s through lack of control, lack of understanding or lack of compliance, Snow believes that most organizations today end up paying too high a price for their software.Responsibilities for this role included:• Project managed an office move to a new location in Bracknell• Member of the UK management team, overseeing and managing the day to day activities of facilities, recruitment, HR, finance and back office admin, looking after a team of approx. 30 staff.• Responsible for sales order processing, ensuring all orders loaded correctly on the system and license keys issued to customers/partners

Mary Gober International Ltd (MGI) delivers behavioural change training based on our unique Psychology & Language of Service™ which is proven to deliver improvements in customer satisfaction, employee engagement, operational efficiency, regulatory performance and financial results. Our training methodology has been created by customer service expert, Mary Gober. The Psychology & Language of Service develops the motivation to deliver exceptional levels of service through straight-forward yet powerful tools. It provides people with techniques to immediately enhance behaviours and communication to be more solution-oriented, to take ownership & responsibility and to ensure a positive approach to any service interaction. Each process we undertake with our clients is tailored to their operational and budgetary requirement and to deliver agreed and specific outcomes and goals. We work closely with organisations who seriously want to improve their service performance and safeguard their reputation of excellence. We inspire managers and frontline staff, heighten their motivation and provide unique skills and strategies so that they can achieve their culture-change goals and consistently deliver an outstanding customer experience.SpecialtiesCustomer Satisfaction, Employee Engagement, Operational Efficiency, Regulatory Performance, Financial Results