Provided support and interpreted pension policies for all 337 Members of Parliament. Regularly liaised with external Government agencies such as the Treasury Board of Canada Secretariat (TBS) and Public Services and Procurement Canada (PSPC) for matters relating to the MP pension plan.Drafted information material regarding changes and/or updates to the MP pension plan and ensured they were posted on the MP intranet in a timely manner.Reviewed reference material, such as the MP Pension booklets, and ensured that the appropriate updates were made as required.Responsible for the creation and distribution of the MP Pension Statements project. This included reviewing the Pension Statement templates in both French and English and making the appropriate corrections and translations, as well as ensured the information was accurate and up to date. Worked in collaboration with the Communications department to obtain and chose the new cover page photo as well as ensuring that the documents went through editing and concordance to confirm that they followed the House of Commons publishing guidelines. Obtained multiple reports from numerous departments as well as running our own via the HRIS system which were then consolidated into one master Excel spreadsheet to be used for the final mail merge.

Formulated and interpreted pension policies to Canada Post employees and retirees and ensured integrity of member information. Developed all member information materials, including the Personalized Pension statements, Invitations to pre-retirement seminars, Intouch Retiree Pension bulletins, Indexation letters, and the Pension Plan News.Along with the Manager Pension Policy, lead the creation of the Annual Report to Members (from draft stage to final print) all while liaising with specific stakeholders such as Finance, Environmental Social and Governance, Communications, Graphics and more. Data and information was gathered from these groups and compiled in a cohesive and user friendly layout. Drafted responses to member enquiries and assisted in identifying and rectifying member issues. Advised Personnel Resource Centres, Labour Relations and Human Rights on pension policy, rules and regulations.Formulated policy recommendations, regarding changes in the Pension Plan and/or rules, and regulations by which Canada Post administers these plans.Liaised with the Office of the Superintendent of Financial Institution (OSFI), Canada Customs and Revenue Agency (CCRA), legal advisors and the CPCPP pension committee regarding recommended policy changes.Prepared, developed and interpreted pension policy and supported corporate functions such as union negotiations, Pension Advisory Council and Pension Committee presentations.Assisted in the development of appropriate business processes for pension administration. Assisted in the maintenance of accurate data for members and responded to associated member enquiries. Worked on projects with our Service Providers (i.e. Buck and Canada Life)

Participate in the development of cost-effective benefit and pension policies for management and exempt employees (including cost and data analysis and making recommendations)Provide input into collective bargaining and provide benefits expertise in the development of new benefit plans or modification of existing benefit plans (including cost and data analysis and making recommendations)Interpret policies for management at all levels of the organization and for employees represented by collective bargaining groups.Administer the technical, financial and administrative terms and conditions of contracts with insurance carriersAnalyse and ensure SAP data integrity for eligibility of all benefit plans through development of new reports and setting up ongoing reporting processesInvestigate and resolve SAP issues Implement new plans by determining plan features, communicating changes to employees and ensuring corporate systems reflect accurate and consistent benefit dataResearch and analyse benefit trends; interpret applicability and impact Develop recommendations for revisions to existing benefit policiesAnalyse and resolve complex and precedent-setting cases and recommend changes in policyProvide appropriate interpretation of applicable past practiceParticipate in ad hoc corporate projects and initiatives

Develop, coordinate and administer employment activities for assigned client groups (i.e. Chief Information Officer, Government Relations, Corporate Correspondence, International Relations etc.) in accordance with National policy and collective agreements.Provide day to day recruitment, selection and placement services and advice to hiring authorities within my portfolios. Direct clients in recruitment techniques, selection criteria and placement processes.Abide by the policies and provisions outlined in the collective agreement for four different bargaining groups, working primarily with two of them, for both internal and external staffing/payroll needs.Instruct clients in interview preparation by reviewing and advising the appropriateness of questions to determine specific skills and experience of candidates.Conduct/coordinate security checks, reference checks, and language testing for new hires.Coach employees on how to prepare for an interview, aid in conflict resolution, assist in career and/or counselling for personal matters.Create business cases for salary exceptions, calculate promotions within the Unionized and non-unionized employee groups including bonuses, and advising on changes regarding benefit entitlements.Ensure that staffing actions are accurately reflected in SAP in a timely manner, creating requests regarding payroll entries, salary adjustments, resignations, retirements, etc.Work with clients on Organizational Maintenance, retying position to different departments, creating new positions and delimiting those that are no longer needed.Act in the coordination and implementation of personnel programs such as, employee relations, Human Rights, Summer/Co-op Student Programs, Employment Equity and Official Languages.

Processed biweekly payroll for over 200 employees.Took care of payouts, early pay withdrawals, RRSP contributions, Canada Savings Bonds etc.Entered new employees into the system, closed files for terminated employees, all while using both INSYNC and HRIS systems.Worked mostly independently in conjunction with being the HR Assistant.

Responsible for recruitment and selection the creation of job posters, opening and closing of competition files, scheduling interviews and preparing interview packages, conducting reference checks, scheduling language testing and drafting offer lettersWorked daily with an HRIS system (SuperHR) to help with staffing actions, answered employee questions as well as taught employees how to navigate the system.Coordinated the orientation seminars for new employees and took on special projects such as the TD Internship Program and the Student Employment Program. Also worked on the Pay Equity and BF reports used in such areas as the collective agreements and the creation of new wage bands.

Collection and selection of qualified applicants for interviews, telephone pre-screenings, in-person group interviews, and job fairs, reference checking and security verification.Worked on the creation of employee files, monthly reports generated to advise employees on benefit eligibility, editing HR documents, and maintaining HRIS system.Maintenance and distribution of uniforms, helping with processes involving new hires and coordinating the new hire orientations.

Product refunds, credit card payments, assembly instructions, hardware, problem solving, bookings and special orders, conflict resolution.

Responsible for giving access to managers on opening new payroll files for employees, ran the "copy compare" system a new system in which payroll data was updated daily.Answered calls from other agencies regarding payroll activation.Created training manual for future student hires.

Following services were performed: facials, manicures, pedicures, waxing, eyebrow and eyelash tinting, back massage, Swedish massage and makeup applications.Worked at the reception desk, responsible for maintaining a clean/sterile work environment, laundry, food preparation for "day at the Spa" clients, marketing for promotions, as well as opening and closing procedures.Had to be proficient in working on time slotted schedules.

Similar services were performed as at Atlantis Beauty Spa.Because the Spa is situated downtown, we often catered to more elite clientele such as government officials, and the occasional celebrity.