Sophia Nicastro Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Australia

Providing technical support to clients under the guidance of the Service Desk Team Lead/ Service Delivery Manager and as part of a team.

Brisbane, Queensland, Australia

Building positive relationships with stakeholders and patrons.Collaborating with internal teams (e.g. marketing) and maintaining open communication with senior management.Addressing inquiries from key stakeholders surrounding company promotions and incentives.Run full promotional campaigns (including draws, tournaments, giveaways etc.) and facilitate its smooth running and to ensure campaign objectives are achieved.Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc).Identify interests and understand customer needs and requirements.Administrative tasks including membership verifications, sign ups, security checks.

Brisbane, Queensland, Australia

Providing high levels of interpersonal and communication skills when liaising with staff members, customers, and suppliers either in person, over the phone, or through email.Strong leadership, management and decision making skills. Upholding company merchandising standards.Experience using KPI’s and Performance tracking to help develop and drive company initiatives.Administrative tasks – including rostering of staff, submitting staff timesheets, and consolidation of monthly accounts paperwork.

Brisbane, Australia

Proficient in Pro Tools, Ableton and other media composition software.Basic knowledge of recording studio operations and multi- track board operation.Highly capable when assisting in all elements of production both on set and in post-production.Experience in the development and administration of transmedia planning.

Brisbane, Queensland, Australia

During my time with the company, I developed a high standard of interpersonal, leadership and management skills. I love working with customers, and have helped represent our company on numerous occasions, providing one-on-one liaising to the local communities, schools and to private clients. This sort of client engagement is something that I would love to hold onto in whatever role I step into next.Other Duties included:Providing high levels of interpersonal and communication skills when liaising with staff members, customers, and suppliers either in person, over the phone, or through email.Strong leadership, management and decision making skills. Upholding company merchandising standards.Experience using KPI’s and Performance tracking to help develop and drive company initiatives.Administrative tasks – including rostering of staff, submitting staff timesheets, and consolidation of monthly accounts paperwork.

Brisbane, Queensland, Australia

Bachelor'S Degree, Information Technology

Graduate Certificates, Public Relations, Advertising, And Applied Communication

Corporate media strategy and tactics Public Relations management

Bachelor Of Fine Arts (B.F.A.), Film, Tv And New Media Production Minoring In Sound, 5.875 Gpa

Activities and Societies: Graduate with distinctions

High School Education, Information Technology, Mathematics A, Study Of Religion, English, Biology, Accounting

Activities and Societies: Information Technology (Top 10 of Cohort), Mathematics A (Top of Cohort), Study Of Religion, English, Biology.