Sopissara Singhathanaporn Email & Phone Number

Pensacola, Fl, Us

Spring, Us

Spring, Us

Spring, Us

 Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. Processing transactions, opening accounts, and performing account maintenance. Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with

Bentonville, Arkansas, Us

 assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.  Oversees assigned area of responsibility by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness. Completes accounting records, files, transactions, and other required documentation by following accounting office procedures; providing funds for proper register operation; creating and interpreting financial analysis reports; assisting with accounting-related investigations; preparing daily deposits; preparing and overseeing Cash Fund Transfers; investigating overages and shortages in cash register drawers and accounting office; and maintaining confidentiality and accuracy of financial and personal information.

Bentonville, Arkansas, Us

 Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology. Assisted with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types. Provided member service by maintaining exit areas and reviewing member receipts. Could restore more than 100 dollars from some transactions. Worked on different areas from self-checkout, exit door, cashier, jewelry and member service desk.

Mont-Royal, Québec, Ca

 Processed cash and credit payments rapidly and accurately. Achieved balance amount of money by checking with the store program. Worked well in fast-paced environment. Checked out the high volume of customers in each day with over 6,000 transactions a month.  Able to multi task in fast-paced environment. Picked up every phone call and checked out the customers. Also, contacted Managers for potential loss prevention and when cashiers needed small bills and void transactions.

 Assisted an average of 60 customers per day in finding or selecting shoes, providing recommendations which generated higher revenue than target.  Stock, replenish, and organize inventory with accuracy and efficiency, completing task faster than average associates from manager assessment.

Miami, Florida, Us

 Deposited cash and collected deposit slips from the bank. Managed to provide enough change to the customers in each day.  Resolved customer complaints and negotiated solutions driving higher sale than the daily target sale.  Managed to achieve all customer service and the daily tasks, such as, tagging promotion, keeping the store clean and installing securities device to the shoes. Instrumental in helping management during liquidation process.

Bangkok, Bangkok, Th

 Supported customers and analyzed the cause to solve the problems about video conference, network and related equipment by remote computer, on-call and onsite with remarkable customers feedback. Handled support tickets site vendors and distributors, evaluated, determined root cause, collaborated with internal and international external technical support to ensure 100% problem resolution. Presented video conference solution to different type of customers by pointing out the benefit of video conference and reasons to choose our company service; reached the company’s sale target.

 Taking care of changing room and putting all the clothes back to shelves. Although there are lots of people, all clothes were put back immediately and the changing rooms were tidy all the time. Consistently provided professional, friendly and engaging service. Received frequent customer compliments. Suggest styles of clothes to customers and other souvenirs to persuade them to buy.

Post Baccalaureate Diploma, Finance, General

Bachelor'S Degree, Electrical Engineering

High School