Sora Kong Email & Phone Number

Seoul, Kr

Seoul, South Korea

[3D Fashion Content Platform Management]• Empowered users to explore and experiment with innovative 3D fashion designs, enhancing their engagement with the latest trends and technologies.• Implemented advanced features and updates to maintain the platform's position at the forefront of digital fashion innovation, ensuring it remained a cutting-edge resource for creators and trendsetters.[Creator Onboarding]• Organized CONNECT sessions at CLO and Marvelous Designer user… Show more [3D Fashion Content Platform Management]• Empowered users to explore and experiment with innovative 3D fashion designs, enhancing their engagement with the latest trends and technologies.• Implemented advanced features and updates to maintain the platform's position at the forefront of digital fashion innovation, ensuring it remained a cutting-edge resource for creators and trendsetters.[Creator Onboarding]• Organized CONNECT sessions at CLO and Marvelous Designer user summits to enhance awareness of the CONNECT platform.• Developed marketing strategies to onboard software users to the CONNECT platform.• Conducted user surveys to understand the needs of software users.• Ensured a seamless workflow between software and the platform.[Partnerships with Fashion and Game Brands]• Planned and executed diverse design contests that connected fashion brands with digital fashion creators, transforming digital assets into real-life fashion collections.• Organized contests for gaming companies and digital creators, turning digital assets into game assets and offering revenue sharing with creators. Show less

Seoul, South Korea

[Project Management]• Set up and organized the TF team and projects using Jira and Asana. • Partnered with various web3 projects, particularly those focused on web3-based games, to research interoperability and facilitate the integration of 3D fashion designs as game assets. • Managed cross-platform compatibility projects, including integrating web3 features into web2 platforms. • Led the launch of Digital Stamp, a digital fashion NFT showcase service. • Managed a conference… Show more [Project Management]• Set up and organized the TF team and projects using Jira and Asana. • Partnered with various web3 projects, particularly those focused on web3-based games, to research interoperability and facilitate the integration of 3D fashion designs as game assets. • Managed cross-platform compatibility projects, including integrating web3 features into web2 platforms. • Led the launch of Digital Stamp, a digital fashion NFT showcase service. • Managed a conference company booth to enhance awareness of digital fashion within the web3 industry. Show less

Seoul, South Korea

[Customer Success]• Leveraged Zendesk to enhance customer experience, ensuring smooth and effective communication with customers.• Collaborated with internal business leaders to align customer success goals with company objectives, driving overall success.• Acted as the customer advocate by funneling valuable customer feedback to relevant teams, improving the end-to-end customer journey and addressing product gaps.• Managed social media channels, increasing brand presence and… Show more [Customer Success]• Leveraged Zendesk to enhance customer experience, ensuring smooth and effective communication with customers.• Collaborated with internal business leaders to align customer success goals with company objectives, driving overall success.• Acted as the customer advocate by funneling valuable customer feedback to relevant teams, improving the end-to-end customer journey and addressing product gaps.• Managed social media channels, increasing brand presence and customer engagement.• Co-hosted design contests in collaboration with other 3D design tools and platforms, fostering community engagement and creativity. Involved our in-house 3D designers as judges to ensure high-quality evaluation and feedback.[3D Fashion Content Platform Management]• Led UX design and operations for the global 3D fashion platform, Marvelous Designer Store, optimizing user experience and platform functionality.• Played a key role in the task force team for launching the global 3D fashion platform, CONNECT, contributing to the development of platform policies and structures.• Onboarded and managed creators, ensuring a seamless experience for new users and fostering a thriving creative community.[SW/Web UX]• Designed user experiences for software features like Auto Fitting/Grading, integrating software and web services with a focus on customer success.• Developed UX designs that bridge software capabilities with customer needs, enhancing overall user satisfaction and engagement. Show less

Seoul, South Korea

Seoul, South Korea

Online Merchandising Team [Women apparel, jewelry, accessory category]

Bachelor'S Degree, Department Of Textiles, Merchandising And Fashion Design

Bachelor'S Degree, Fashion Merchandising

Exchange student in the Fashion Merchandising Department

Education record

English language class and cultural exchange

Education record

French language class and cultural exchange