Soraya Benhamida Email & Phone Number

Annemasse, FR

Geneve

• Project: Web sales activation, payment methods integration and methodology support
• Working closely with test manager, business analyst, product owner and developers
• Coordinating the business and technical teams
• Communicate program expectations to program teams members
• Define phasing and release plans with the stakeholders
• Aligning all phases of the program from initiation to stabilization post-delivery in production

Meyrin, Suisse

• Coordinating the business and technical teams
• Prioritizing of bug tickets
• Communicate on the progress of projects
• Prioritising of new business requests
• Writing User Stories
• Creating technical (API) and functional specifications

Paris

Accompaniment of the Nocibé company in the digital missions related to the writing, the follow-up and the prioritization of the Roadmap dedicated to mobile applications. Projects framing: o Analysing the needs and impacts of new functionalities with business and technical teams o Identifying technical and functional specifications o Documenting and writing.

Paris Area, France

Be a referrer for my countries on Webshop features: Build strong knowledge on all features – existing and upcoming –Be a referrer for all webshop third parties.Document the features, integration with webshop and application administrationI have to be a key point of contact on these third parties for other team members and for countriesOperational point of.

Levallois-Perret, Île-de-France, France

Management of a luxury client portfolio: CHANEL, Breguet, Longines, Longchamp, The Kooples and ChloeManagement of multilingual localization projects: Websites, iPad & mobile applications Video subtitles Brochures, press kits, catalogues, leafletsManage internal or international language projectsCoordinate the various internal and external actors within the.

Paris 5, France

Management of a customer portfolio in high-end ready-to-wear: Gérard Darel, Tara Jarmon, Zapa, Lancel, Sonia Rykiel, etc....: - Process incoming calls and emails via AKIO software.- Analysis of end customer satisfaction- Follow-up of orders via the MAGENTO software.- Management of order refunds- Ensure deliveries to your home, in store or at a relay.

Paris 16e

MARKETING: - Development of event projects- Development of a marketing action plan- Operational marketing- Market ResearchMANAGEMENT: - Elaboration and management of schedules- Definition of objectives- Team management (3 employees on a rotating basis)COMMERCIAL: - Telephone prospecting- Identification and response to customer needs- Trade negotiation and.

Make the openings and closures of store.Organize the reception of customers and participate in sales.Ensure that the store is well maintained (storage, presentation, cleanliness)Organize the implementation of commercial operations and prepare the necessary action plans.Organize and prepare inventories, control stock levels.Check cash movements and.

Paris

Reception and orientation of visitors.Preparation of meeting roomsCall management servicesThe drafting of lettersSecurity check of entry passManagement and succession planningManagement of training sessionManager a team of receptionist

Manager De Projet Innovant Master Ii, Innovation Et Digital, Admise

Activities and Societies: Thème du mémoire : Gestion de projet, automatisation des processus et conduite du changement. Comment la.

Chef De Projet E-Business Master I, Digital, Admise

Activities and Societies: Thème du mémoire : Satisfaction, fidélité et expérience client. En quoi le live chat permet-il l'optimisation de.

Brevet Technicien Supérieur, Management Des Unités Commerciales, Admise