Sorin Cristian Munteanu Email & Phone Number

Bucharest, Romania

Bucharest, Romania

Bucharest, Romania

Part of the Product Management - Cash Management Team in Corporate Product Division- Update and develop new products and functionalities while working in an agile environment within ERSTE Group- Ensure the management of electronic banking products and services for the corporate customer segment, including related processes- Propose and manage actions/.

Part of the Liabilities & Transactions Office in Corporates and Markets Product Management Division- Responsible for initiating change requests, with an active role in the technical implementation of new products and services, or further development for existing ones from the designated portfolio consisting of corporate products, with main focus on cash.

Part of the Liabilities & Transactions Office in Steering and Operating Division- Manage portfolio of liability products and services designed for corporate clients with main focus on internet banking applications and other electronic banking means- Shadow process manager for electronic banking and cash products/services- Part of SEPA project team on both.

Part of the Cash Management Product Development Office in Transaction Banking Division- Manage portfolio of Cash Management liability products and services designed for corporate clients, with main focus on cash and collection services- Part of projects that implied the office's products or participation- Development for existing products, as well as.

Part of the Electronic Banking Services Office in Transaction Banking DivisionResponsibilities from previous job maintained and added:- Visits to client premises for training purposes and presentations for the electronic banking solutions- Internal training sessions and presentations for branch colleagues on the electronic banking solutions topics.

Part of the Multicash Support Office in General Operations Division- Provide technical support (call center) for internet banking customers- Processing various file types of electronic payments- Processing direct debit payment files and maintaining control with full registration reports loaded into the banking system through reconciliation- Present daily.

Activities related to monitoring TV audiencesAchievements:- As a new department within GfK, great efforts were made to avoid situations where dead-lines were exceeded and penalizations were enforced- Repeatedly obtaining the performance bonus, granted to the month’s best employee.

Activities related to market researchAchievements:- We were able to cope with challenging situations, finishing projects within the time limit and without penalizations- Together, with my colleagues, we formed a united and professional team.