Sorin Popa Email and Phone Number
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I am a technology professional with a broad extensive experience in Information Technology who cares deeply about delivering quality results on a daily basis. A values-driven, tenacious, and flexible project and business services manager who passionately cares about customers, being able to define priorities and find ways to successfully reach the goal for the customer in a collaborative way. I take ownership of the role, having a high degree of loyalty and being focused on results. I am passionate about finding solutions, improving processes, helping people grow, managing changes combined with an ability to adhere to policies, procedures and requirements. I bring extensive experience in managing SaaS operations, in addition to systems integration, deployments, implementation, maintenance, and support, collaborating with internal and external technical resources and vendors.Specialties: Project Management - Waterfall and Agile methodologies, Operation Management - SaaS and Enterprise Systems, Process Improvements, Systems and Application Support Management, Customer Relationship Management, Enterprise and SaaS System Architecture and Integration, SDLC.
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Project ManagerTelus May 2018 - PresentBurnaby, Canada -
Project ManagerCentral 1 Credit Union Dec 2016 - Jan 2018Vancouver, Canada AreaAs a member of the Digital & Payment Project Management Office group I was directly responsible for two projects with a cumulative budget of over $5 million. These were part of a strategic program to develop a new digital member platform based on leading digital technology from Backbase. The new platform was aimed to provide financial institutions with flexibility to easily create and maintain a digital omni-channel solution with improved user experience and better integration possibilities.• Migration Project: Brought in to lead the entire project accountable for roll out of the new platform and subsequent migration of over 250 existing clients from the current MemberDirect® platform.• Service Transformation Project: Managed multiple streams (Client Engagement, Deployment & Implementation, Organization Change Management, Support, Knowledge Management, Product Marketing) responsible for all activities that were not development-specific. Involving several teams and departments the project included changes to internal and external processes. -
Manager Of Operations, North America - Digital Dispatch SystemsDds Wireless 2012 - Oct 2016Vancouver, Canada AreaIn this role I led and managed the Project Management/Professional Services and Operations team. I gained experience managing large-scale programs and portfolios. Key areas of focus:• Successfully managed information system deployments and implementations from inception to completion including large-scale system migrations. • Managed integration and commercial launch for DDS client/server, web and mobile applications, and hardware products. • Managed the operations for hosted Enterprise and SaaS solutions, servicing more than 225 businesses across North America.• Organized and controlled multiple Order to Cash processes. • Responsible for the revenue and profit margin targets for Enterprise and SaaS orders. • Accountable for the IT Hosted Systems infrastructure, system uptime, maintenance and expansions.• Directed infrastructure projects for Enterprise and SaaS systems.• Managed vendor contracts and represented the company in partner business reviews.• Responsible for maintaining PCI DSS Level 1 compliance of the hosted credit card payment system. -
Project Manager, Systems Integration Team Lead - Digital Dispatch SystemsDds Wireless International Inc. 2007 - 2011Vancouver, Canada AreaIn this role I managed projects for deployment and implementation of enterprise real-time dispatch and fleet management systems in Canada, US and Australia.Key areas of focus:• Led a cross-functional team responsible for designing, implementing and deploying a private cloud system infrastructure for hosting a North American SaaS dispatch system.• Built and led an integration team responsible for integrating new information systems and credit card processing PCI-DSS solution to multiple clients.
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System Integration Engineer/Software Support - Digital Dispatch SystemsDds Wireless International Inc. 2005 - 2007Vancouver, Canada AreaIn this role I integrated, delivered, maintained and provided training and support for operating systems (Windows and SCO Unix), database management systems (Oracle, Ingres), GIS software (MapInfo).
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Technical Consultant – System AnalystSt. Paul’S Hospital Orthopedic Medicine Clinic 2004 - May 2005Vancouver, Canada AreaAs the Technical Consultant I updated and maintained a clinical information system on a Microsoft Access database.
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General Manager And Co-OwnerAlpha Service Ltd 1992 - 2002I was the co-owner and acting General Manager of Alpha Services. I managed a team involved in designing, implementing, selling, commercial deployment, and support of equipment and software products for the retail business market. Key Areas of focus:• Product, Project Management, commercial deployment, implementation and support for POS retail software solution. • POS re-seller, hardware and software.
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System Analyst / Team Lead OperationsRaiffeisen Bank Romania 1992 - 1997RomaniaAs the System Analyst, I was involved with projects for migrating the banking information system from mainframe to PCs. I led a team responsible for data center operations and banking software maintenance.
Sorin Popa Skills
Sorin Popa Education Details
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Computer Software Engineering -
Business Administration And Management, General
Frequently Asked Questions about Sorin Popa
What company does Sorin Popa work for?
Sorin Popa works for Telus
What is Sorin Popa's role at the current company?
Sorin Popa's current role is Technology Professional with experience using Waterfall and Agile methodologies.
What is Sorin Popa's email address?
Sorin Popa's email address is so****@****ess.com
What is Sorin Popa's direct phone number?
Sorin Popa's direct phone number is (877) 337*****
What schools did Sorin Popa attend?
Sorin Popa attended Universitatea „politehnica” Din București, Simon Fraser University, British Columbia Institute Of Technology, The Open University.
What skills is Sorin Popa known for?
Sorin Popa has skills like Project Management, Operations Management, Project Planning, Project Delivery, Management, Professional Services, Saas, System Deployment, Integration, Team Leadership, Leadership, Support Services Management.
Who are Sorin Popa's colleagues?
Sorin Popa's colleagues are Rob Hubbard, Gul Rukh, Allauddin Ahmad, Phil Kennis, Maria Rodov, Kolton Dzogolyk, Marc-Andre Racette Daoust.
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Sorin Popa, CISSP
Vancouver, Bc -
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