Abdulrahman Jabir Al-Sorour Email & Phone Number

• Creating operations business plans and long term strategic mission.
• Created from scratch the Operations manual (Policies & Procedures).
• Bench marking.
• MOU's settlement with all governmental sectors integrated with Manateq's operations level of authority.
• KPI's derivation/monitoring/control for all stages (business plan till operation).
• Facilities management - operational/maintenance/Automation aspects.

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• Supported operations and administration of Board by advising and informing Board members, interfacing between Board and staff, and supporting Board's evaluation of chief executive.
• Oversaw design, marketing, promotion, delivery and quality of programs, products and services
• Recommended yearly budget for Board approval and prudently manages organization's resources within those budget guidelines according to current laws and regulations
• Effectively managed the human resources of the organization according to authorized personnel policies and procedures that fully conform to current laws and regulations
• Assured the organization and its mission, programs, products and services are consistently presented in strong, positive image to relevant stakeholders Oversaw fundraising planning and implementation, including.

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• Participated with the Board of Directors in developing a vision and strategic plan to guide the organization
• Identified, assessed, and informed the Board of Directors of internal and external issues that affect the organization
• Developed an operational plan which incorporated goals and objectives that worked towards the strategic direction of the organization
• Oversaw the planning, implementation and evaluation of the organization's programs and services
• Determined staffing requirements for organizational management and program delivery
• Worked with staff and the Board (Finance Committee) to prepare a comprehensive budget

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• Acted as a professional advisor to the Board of Director on all aspects of the organization's activities
• Ensured that the operation of the organization meets the expectations of its clients, Board and Funders
• Ensured that the programs and services offered by the organization contribute to the organization's mission and reflect the priorities of the Board
• Oversaw the implementation of the human resources policies, procedures and practices including the development of job description for all staff
• Worked with the Board to secure adequate funding for the operation of the organization
• Established good working relationships and collaborative arrangements with community groups, funders, politicians, and other organizations to help achieve the goals of the organization

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• Fostered effective team work between the Board and the Executive Director and between the Executive Director and staff in addition to the Chair of the Board, acted as a spokesperson for the organization
• Conducted official correspondence on behalf of the Board as appropriate and jointly with the Board when appropriate
• Ensured that personnel, client, donor and volunteer files are securely stored and privacy/confidentiality is maintained
• Monitored the day-to-day delivery of the programs and services of the organization to maintain or improve quality
• Coached and mentored staff as appropriate to improve performance
• Provided the Board with comprehensive, regular reports on the revenues and expenditure of the organization

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• Represented the organization at community activities to enhance the organization's community profile
• Provided support to the Board by preparing meeting agenda and supporting materials
• Disciplined staff when necessary using appropriate techniques; released staff when necessary using appropriate and legally defensible procedures
• Ensured that the organization complies with all legislation covering taxation and withholding payments
• Established good working relationships and collaborative arrangements with community groups, funders, politicians, and other organizations to help achieve the goals of the organization
• Implemented a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review