I With years of activity in the field of information technology service management, I worked as a teacher of the ITILv3, ITIL4 framework in more than 500 organizations, and I have taught more than 12 thousand hours in the field of ITSM, ITOM and ITAM.ITIL®-experience, ITIL® Managing Professional, IT Service Management trainings in ITIL®, ITIL® V3 Expert, ITIL® V3 Foundation trainings, trainings in Persian and English language, process design, project management, process management, process consultation, IT-consultation, Service Support and Service Delivery, project experience, coaching, process optimization, COBIT, ISO20000.Also as an author, I published many articles in the field of ITSM on foreign and domestic sites. I also work as an executive director and teacher of ITIL in Medant company, and after years of working in various fields of information technology management and working in different positions, I founded this company in 2015.The most important activities that MedaNet focuses on: training, implementation, tool delivery and support for #ITIL and #ITAM, #ITSM, #ITOM and enterprise service management tools. MedaNet Company with a successful history of more than 8 years in the field of information technology, providing new services and organizational solutions under the web and e-commerce, production, deployment and sales and support services, providing a variety of integrated systems and management solutions including: online test system, Enterprise portal, corporate email, IT services management systems are on the agenda.

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Experience in Planing management, including infrastructure, technical support, security, voice and data networks. Involved in the development of IT master plan: assessment of available systems, definition of priorities, costs and benefits, staff requirements, schedule, definition of target plan and performance indicators.Involved in the development of the BIA – Business Impact Analysis,development and implantation of software of share point.Experience in managing projects with dedicated teams, as well as in researching and implanting new IT products and technology that contribute to improving and growing the business.Specialties:• Coordination of global projects regarding the implantation of security policies and software standards • Network active solutions• Website Design• Full outsourcing Projects• Service Desk implementation• Service Catalog and SLA definition/implementation

Experience in managing projects with dedicated IT Support teams.Specialties:• Coordination of global projects regarding the implantation of security policies and software standards • Virtualization Project, Servers and Workstations • Network Support & Network solutions• Full outsourcing Projects• Service Catalog and SLA definition/implementation

Experience in Passive Network Projects , including infrastructure, physical support, and networks cabling. ,...