At Sixty One Steps, strategy and leadership in CRM implementation define the past decade for us. Our team has specialized in delivering tailored CRM strategies to enhance customer retention and brand loyalty, creating effective sales funnels, and ensuring data integrity through rigorous governance practices. Collaboration with IT has been key to driving these initiatives forward.My role as a Co-Founder transcends daily operations to encompass strategic planning and business development. We’ve built a strong foundation in CRM systems, most notably with Freshworks and Zoho, which has enabled us to support startups and established businesses alike in adopting transformative SaaS solutions. Our mission at Sixty One Steps is to empower organizations with the tools and insights needed to thrive in the evolving digital landscape.