I am a Bachelor of Computer science holder, well organized, reliable, flexible and enthusiasticindividual pursuing qualifications in computer issues. I am keen to work in the dynamic, fast-paced computer and IT environment. I am confident, target, driven and have good inter- personalskills. My success is bliss and I am driven enough to pursue a goal through hard work, dedicationand team cooperation; and I am an individual who undoubtedly remains calm and good humoredunder pressure.During my work period I worked in a fast-paced, dynamic environment with a focus on providing superior customer service, where the primary objective is to resolve customer incidents/requests within the global service desk so that our clients are able to be productive, with minimal downtime.I also provide day-to-day technical and application support on the phones, via online chat or face to face at hep desk assisting with our clients issues involving desktop, laptop, network or application services