Roy Soto Email & Phone Number

As a Client Service Manager at Gallagher, one of the world's largest insurance brokerage and risk management services firms, I manage a portfolio of aviation clients, providing them with tailored solutions and exceptional service. I collaborate with underwriters, brokers, and carriers to negotiate the best terms and conditions for our clients, ensuring their satisfaction and retention.I have over five years of experience in the aviation insurance industry, working with various types of aviation businesses, such as airports, manufacturers, and operators. I started my career as a Customer Service Associate at Aviation Marine Insurance Services, Inc. and quickly advanced to Senior Account Manager, handling complex and high-value accounts. I have a Bachelor of Science in Aeronautics from Embry-Riddle Aeronautical University, the world's largest and most prestigious aviation university. I also hold multiple licenses and certifications in property and casualty insurance, both in California and Illinois.My core competencies include communication, analytical, and organizational skills. I excel at building and maintaining strong relationships with clients, underwriters, and colleagues, communicating effectively and professionally across different channels and platforms. I also have a keen eye for detail and accuracy, analyzing and reviewing various insurance documents and contracts, and identifying and resolving any issues or discrepancies. Moreover, I am adept at managing multiple tasks and priorities, organizing and coordinating workflows and deadlines, and delivering high-quality results on time.My goal is to continue to grow and learn in the aviation insurance industry, leveraging my passion, knowledge, and skills to provide the best possible service and value to our clients and partners. I am always eager to take on new challenges and opportunities, and to contribute to the success and growth of Gallagher and the aviation industry as a whole.

Listed skills include Customer Service, Microsoft Office, Powerpoint, Microsoft Word, and 7 others.

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  Embry-Riddle Aeronautical University

  General