Passionate and results-oriented, I bring a wealth of experience spanning various industries and countries, with a consistent focus on driving excellence and fostering strong team cultures.With a background in Telematics Engineering and Telecommunications Management, complemented by Project Management expertise from the University of Miami, I've honed my skills in project coordination, customer relationship management, and organizational leadership.Throughout my career, I've held pivotal roles such as Business Solutions Customer Experience Manager at Digicel Jamaica, where I excelled in managing key account relationships and surpassing customer satisfaction targets. Additionally, my tenure as Vice President of Operations at Mercado Electrónico Dominicano involved overseeing the day-to-day operations of the Caribbean's first electronic currency trading service.My diverse professional journey also includes serving as a Project Implementation Manager at AT&T Global Network Services in Bratislava, where I collaborated with international specialists to deliver network service solutions for customers in Spain and Portugal.I've also had the privilege of working at the Embassy of the Dominican Republic in London, where I served as a Personal Assistant to the Secretary of Culture and the Ambassador. This experience provided a unique perspective and added depth to my professional journey.Outside of my professional endeavors, I'm deeply committed to community service and engagement. As President of the Board of Trustees for the Greater Miami Youth Symphony, I've led strategic initiatives to enhance organizational performance and community outreach. Moreover, my involvement with USA Swimming as a certified official reflects my dedication to supporting youth sports development.Fluent in English and Spanish, and proud to call Florida home, I'm now embarking on new entrepreneurial ventures within the manufacturing industry. Let's connect and explore opportunities to collaborate and create meaningful impact together.