Provide exceptional support to clients through various channels (phone, email, chat).Address client inquiries and resolve issues in a timely and professional manner.Collaborate with cross-functional teams to ensure effective resolution of client concerns.Proactively identify opportunities to enhance the client experience and implement improvements.Maintain accurate records of client interactions and follow-up activities.

I also used to work as an accountant at Kosar. I managed all accounting transactions, prepared balanced sheets profits and loss statements, and handled monthly and annual closings. I prepared financial documents for the government and organizations. I have good communication, strong time management skills, and I am adaptable to different working environments.

Assisted in preparation of the seasonal reports and financial statements.Contributed to the month-end close processes.Supported the accounting team with various administrative tasks.Communicating with clients regarding financial or software matters.