Souad Mohamed Email & Phone Number

Dubai, United Arab Emirates

• Booking and dealing with Suppliers
• Accurately verified information and updated information databases as necessary.
• Offered new services based on the needs of a customer.
• Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer.
• Showed a clear understanding of departments and their procedures.
• Excellent customer service even to difficult callers

• Strong work ethic leading to efficient and complete service
• Provided customers with quality assistance through phone calls, emails, and internet chats.
• Accurately verified information and updated information databases as necessary.
• Offered new services based on the needs of a customer.
• Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer.
• Operate more than 4 ipads for receiving orders from online applications

Dubai, United Arab Emirates

• Provided customers with quality assistance through phone calls, emails, and internet chats.
• Accurately verified information and updated information databases as necessary.
• Offered new services based on the needs of a customer.
• Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer.
• Showed a clear understanding of departments and their procedures.
• Excellent customer service even to difficult callers

Cairo, Egypt

• Learn the techniques of building a reliable website without writing a single line of code
• Reveal the ingredients of viral content by learning the pillars of content marketing
• Learn the way search engine works and what are the keys to boost your website ranking in the search engine
• Explore case studies and success stories
• Develop an implemented experience on how to make the right Social media marketing mix
• Discover the secrets of creating a successful Online Advertising Campaign on (Google AdWords & Display, Facebook, Twitter, LinkedIn, Instagram,)

Dubai, United Arab Emirates

 Managed a high-volume workload within a deadline-driven environment. Became the lead "go-to" person for new reps and particularly challenging calls as one of the company’s primary mentors/trainers of both new and established employees. Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks.

Cairo, Egypt

 Responsible for KG Stage  Events Handcrafts Art teaching and training