Soubhik Kundu Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Ka, In

Bengaluru, Karnataka, India

1. Head the Sales Intelligence product, shaping vision and roadmap, optimizing list building by UX revamp and including sales indicators, and integrating with sales enablement platforms, CRMs, and marketing automation tools resulting in NPS growth of 30% quarter-on-quarter for 3 quarters.2. Built AI features like NLP in search, AI-enabled Account summary, and AI-enabled chatbot for ad research resulting in product positive customer feedback from customer success and 80% of NPS reports.3. Directed improvement in customer retention in collaboration with customer sucess by consolidating 12 different licenses into 6 and developing AI automation workflows, representing a retention/renewal rate growth of 20% year-on-year.4.Hired and managed a remote team of 2 PMs, 1 product analyst, 1 product designer, and 1 UX researcher spread across 2 global locations with zero attrition rate in the last 1 year.5. Led the transition from sales-led growth to product-led growth by introducing free usage for company search, and web extension resulting in a 50% increase in inbound sales leads in the last quarter.Spearheaded behavior tracking culture across product organization by setting up tools like Fullstory, and Pendo, and churn zero resulting in 50% growth hit rates on product matrices across product organization.6. Initiated shipping products on weekly cadence by putting agile methodologies in place for product, design, and engineering teams resulting in improved ship rates by 80% month-on-month.

Gurgaon

1. Teaching students in various product management and product analytics classes2. Helping students with projects from start to end3. Leading 5 engineers to make a career in Product Management4. Grading and checking assignments for students

Gurugram, Haryana, India

1. Led consult platform (app and web) for Apollo 24|7, achieved 45% increase in average order value by deploying product improvements both on doctors and patient side.2. Directed the product team for setting OKRs for the product team aligning the overall company OKRs.Formulated and implemented strategy and design for the Apollo 24|7 clinic management product, resulting in successfully onboarding over 200 Apollo 24|7 branded clinics. 3. Managed end-to-end integration, transitioning customer acquisition and payment processes from manual systems to digital systems.4. Improved pharmacy sales checkout conversion by 20% through product funnel optimization and value-based pricing strategies.

Gurgaon, India

1. Initiated product vision & roadmap for Stryker pre-operation planning product, to reduce the pre-op-planning time for the customer by 60%.2. Build initial user experience in collaboration closely with UX designers for operation theater monitor devices on Stryker Mako robot, resulting in over 5k surgeries with the initial version3. Built a global community platform for surgeons with 20K active users and 5K, this platform led to sales of 20 robots with inbound leads resulting in $40 million in one-time sales and 500 implant sales in a year per robot adding substantial value to the business.

Delhi, India

Dotcom-unites was a platform to bring social change through campaigns and traveling.o Led the platform to get support from more than 450 members on the platform on Facebook.o Led the conceptualization efforts for impact traveling. Initiated the first impact traveling for a group of 4 travelers in a village in Jibhi, Himachal Pradesh for creating an impact on major issues like education, sanitation, and cultural awareness of the place.

Pune Area, India

Designed and developed engine components for the TATA Ace platform as part of the product development team, leading exhaust system design modifications used in over 250,000 vehicles soldBenchmarking over 20 engines for requirement generationGenerated drawings using CAD softwareWorking with development teams to build the prototypeTest engine for reliability and performanace

Pune Area, India

Pune Area, India

Deploma, Product Management

B.Tech, Mechanical

School, High School

Master'S Degree, Product Management, 3.7/4