Soufiane Bouaïcha Email & Phone Number

Montreal, Quebec, Canada

Montreal, Canada Area

Analysed and synthesised information provided by the different stakeholders in order to provide the best solutionFollowed and coordinated project from beginning to end on all different aspects including requirements gathering, functionaltesting, UAT, training, and deploymentEnhanced the quality and performance of existing solutions to improve the system and end-user’s daily tasksWorked on the upgrade and migration of Hyperion Planning (On Premise) to PBCS… Show more Analysed and synthesised information provided by the different stakeholders in order to provide the best solutionFollowed and coordinated project from beginning to end on all different aspects including requirements gathering, functionaltesting, UAT, training, and deploymentEnhanced the quality and performance of existing solutions to improve the system and end-user’s daily tasksWorked on the upgrade and migration of Hyperion Planning (On Premise) to PBCS (Cloud)Produced high quality documentation, such as business requirement documents and end-user documentsDesigned and developed PBCS application for one of Ubisoft branch going from a disparate and unstructured source to astructured solutionWorked in collaboration with different teams to integrate comprehensive business solutions by ensuring the proper transfer ofdata with various sources Show less

Montreal, Quebec, Canada

Develops and implements effective solutions to business process problems utilizing SharePoint and other available technological platforms. Analyse, investigate, and troubleshoot system issues.Perform integration, system, and user acceptance testing.Contribute to the development and delivery of user training programs.Identifying options for potential solutions and assessing them for both technical and business suitability.Solicits cooperation and… Show more Develops and implements effective solutions to business process problems utilizing SharePoint and other available technological platforms. Analyse, investigate, and troubleshoot system issues.Perform integration, system, and user acceptance testing.Contribute to the development and delivery of user training programs.Identifying options for potential solutions and assessing them for both technical and business suitability.Solicits cooperation and gathers resources from a variety of work groups to effectively deliver integrated solutions to the business. Show less

Montreal, Canada Area

Examines, verifies, assesses, makes, and communicates decisions, resolves problems with the applications and determines benefit entitlements.Conducts fact-finding and gathers missing information or clarifies discrepancies with clients and employers, and partners and training institutions; makes decisions within clearly established procedures and guidelines on continuing eligibility based on new information received and establishes over-payments and underpayments.Manages the life… Show more Examines, verifies, assesses, makes, and communicates decisions, resolves problems with the applications and determines benefit entitlements.Conducts fact-finding and gathers missing information or clarifies discrepancies with clients and employers, and partners and training institutions; makes decisions within clearly established procedures and guidelines on continuing eligibility based on new information received and establishes over-payments and underpayments.Manages the life cycle of benefit/service files; validates information submitted by clients and/or their representatives and employers, and partners and training institutions are accurate; initiates amendments to database(s) accordingly.Provides program-specific information on services and benefits to clients; and researches, interprets and explains program-specific legislation, procedures and processes required to receive those services and/or benefits.Refers cases as per clearly established procedures and guidelines, to the appropriate level for decision.Identifies potential fraudulent information/activity and refers to appropriate unit for investigation. Show less

Gatineau, Canada Area