Sougata Ray

Sougata Ray Email and Phone Number

Process Associate, Voice agent, customer resolution, Google assistant, working with Google client in real time basis @ Genpact
new york, new york, united states
Sougata Ray's Location
Kolkata, West Bengal, India, India
About Sougata Ray

Sougata Ray is a Process Associate, Voice agent, customer resolution, Google assistant, working with Google client in real time basis at Genpact.

Sougata Ray's Current Company Details
Genpact

Genpact

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Process Associate, Voice agent, customer resolution, Google assistant, working with Google client in real time basis
new york, new york, united states
Website:
genpact.com
Employees:
95060
Sougata Ray Work Experience Details
  • Genpact
    Google Pay Process Associate
    Genpact Feb 2024 - Present
    Hyderabad, Telangana, India
    handling customer calls on a real time basis, working with Google partners, solving queries related to Google pay, checking fraud calls of Google, solving ticket issue through chat etc
    View
  • Netscribes India (Pvt) Limited
    Process Associate
    Netscribes India (Pvt) Limited Mar 2021 - Jan 2024
    Kolkata, West Bengal, India
    I leverage my analytical skills to provide critical insights that inform strategic decision making and driving organizational growth. To train chat bot on real time basis and do the quality checks of the work.
    View
  • Netscribes India (Pvt) Limited
    Process Associate
    Netscribes India (Pvt) Limited Mar 2021 - Jan 2024
    Kolkata, West Bengal, India
    View
  • Mrm Creation
    Back Office Executive
    Mrm Creation Mar 2020 - Feb 2021
    Howrah, West Bengal, India
    Handling all the back end data of the company checking all the return items, preparing data manifest, maintaining CRR reports etc.
  • Mrm Creation
    Back Office Employee
    Mrm Creation Feb 2020 - Feb 2021
    Howrah, West Bengal, India
  • Deshari School Of Competitive Exam
    Assistant Teacher And Spoken Trainer
    Deshari School Of Competitive Exam Aug 2018 - Sep 2019
    Howrah, West Bengal, India
    Teach arts and commerce subjects, prepare students for grooming and spoken, prepare question papers for them and creating daily excel report of students
  • Smart Study Edutech Llp
    Soft Skills Trainer
    Smart Study Edutech Llp Feb 2018 - Jun 2018
    Kolkata, West Bengal, India
    spoken trainer, grooming teacher, teaching arts subjects, teaching govt. and non-govt school students, preparing reports of students etc.

Sougata Ray Education Details

Frequently Asked Questions about Sougata Ray

What company does Sougata Ray work for?

Sougata Ray works for Genpact

What is Sougata Ray's role at the current company?

Sougata Ray's current role is Process Associate, Voice agent, customer resolution, Google assistant, working with Google client in real time basis.

What schools did Sougata Ray attend?

Sougata Ray attended Vidyasagar University, Calcutta University, Kolkata.

Who are Sougata Ray's colleagues?

Sougata Ray's colleagues are Sujeet Singh, Arun Pawar, Amit Bansal, Abhishek Chauhan, Steven Dawson, Raja Sekhar Dantha, V Gopal Krishna Rao.

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