Enterprise Data & Intelligence~Data Stewardship~ADHOC reporting~Internal Stakeholder Management

• Engage with global banking clients, addressing their unique challenges and pain points by providingstrategic solutions and support for Refinitiv Eikon/Workspace and Refinitiv Datastream.• Collaborate seamlessly with cross-functional teams to swiftly resolve client queries and product/datarelated issues, ensuring a superior client experience.• Proactively drive product adoption and seamlessly integrate Refinitiv solutions into the workflows ofglobal banking clients, leading to enhanced client satisfaction.• Develop and modify Excel templates tailored to the specific needs of global banking clients, optimizingtheir financial processes.• Conducted comprehensive classroom training sessions on Refinitiv Excel Add-in, empowering colleagueswith advanced financial tool skills.• Compiled in-depth documentation to serve as a valuable resource for both clients and colleagues,streamlining future query resolution.• Possess a profound understanding of multiple markets across all asset classes, enabling the provision ofeffective solutions to meet the diverse needs of global banking clients.• Leverage extensive financial knowledge to address intricate financial challenges and provide invaluableinsights to global banking clients.

Business Development:To make sure all the disbursement and collection target are achieved by my staff.Operations :To monitor and supervise my staffs so that no hindrance occur in daily operationsCompliance:Time to time customer KYC update and audit findings must be rectified by my staffs

Data mining using linkedin professional and getprospect chrome extension

Market Research on "Awareness, Perception & Willingness to invest in National Pension System among the people of Silchar, Assam"