Souhaila Rhouma Email and Phone Number

-Preparation of project specifications -Configuration and customisation of standard features according to customer’s requests in agile way -Assistance of customer and fixing product bugs -Offering advices and expertise to client organisations and helping them improve their business performance

-Reproduce issues and test fixes provided by development team-Search for workarounds as a temporarily fix-Support new colleagues and training them -Creation of monthly reports for a specific category of customers -Leading daily stand up with new hires

-Reviewing client’s needs to identify suitable insurance packages-Processing client’s valid insurance claims